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Avaya and XO Communications this week said they will collaborate on managed services packages for small and midsize businesses.
XO will bundle Avaya's IP telephony products with its networks services and provide a single point of contact for installation,
customer service and billing. XO will offer the Avaya gear through its XO managed services division, which provides bundled
systems combining customer premises equipment, networking and professional services.
XO will offer two suites of Avaya software and systems:
* Avaya IP Office, an “all-in-one” office communications system that includes customer contact centers and conferencing applications,
and supports mobility.
* Avaya PARTNER Advanced Communications System, a system with e-mail and voice mail access and management from a single PC,
and dedicated Internet access for connectivity.
XO has already implemented a 60-phone Avaya IP Office system for Destination Center, an international marketing and sales firm based in Orlando, Fla.
Citing competitive reasons, XO did not disclose pricing.
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