Back to the 1997 technology planning survey introduction

Complete results

Network World, 12/15/97

NOTE: Some numbers total more or less than 100 due to rounding, while other questions permitted multiple responses.

What did ATM displace?
(Base: Current ATM users)

10M bit/sec Ethernet: 25%
100M bit/sec Ethernet: 4%
4M/16M bit/sec Token Ring: 13%
FDDI: 23%
Other: 29%
None: 8%
Don't know: 4%

Were you planning to use ATM before Gigabit Ethernet came along?
(Base: No plans to deploy ATM in the LAN)

Yes: 12%
No: 88%

What would thwart your plans to deploy Gigabit Ethernet?
(Base: Currently using/plan to use Gigabit Ethernet switches)

Lack of standards: 32%
High price: 37%
Lower price for ATM products: 16%
Lack of immediately available products: 32%
None: 3%
Don't know: 6%

Who handles Internet-based commerce at your company?
(Base: Currently exploring opportunities for Internet-based commerce)

Group dedicated to it: 23%
Handled in conjunction with other projects: 76%
None: 1%

When do you expect to use carrier-based services for data?

Currently use: 13%
Within six months: 2%
Within one year: 8%
Within two years: 12%
Within three years: 6%
Don't expect to ever use such services for data: 57%
Don't know: 1%

Why don't you expect to use carrier-based data services?
(Base: Don't expect to use carrier-based data services)

Reliability concerns: 10%
Don't want to give up control of data networks: 32%
Carriers don't adequately understand data: 9%
Price: 15%
Network management concerns: 18%
None: 19%
Don't know: 15%

What would thwart your plan to use SDN?
(Base: Expect to use carrier-based data services)

Price: 41%
Lack of data expertise among carriers: 20%
Reliability concerns: 35%
Network management concerns: 36%
None: 4%

Which one of the choices do you think you're most likely to encounter?
(Base: Expect to use carrier-based data services)

Price: 33%
Lack of data expertise among carriers: 20%
Reliability concerns: 24%
Network management concerns: 21%
None: 4%

What do you think about using the Internet to support voice?

Already doing it: 9%
Anxious to try it: 7%
Somewhat interested but not really sure it's viable: 44%
Very little interest: 19%
No interest at all: 21%

Do you currently have a corporate intranet?

Yes: 68%
No: 32%

When do you plan to have one?
(Base: Do not currently have a corporate intranet)

Within six months: 13%
Within one year: 35%
Within two years: 19%
Within three years: 10%
Do not plan to build a corporate intranet: 23%

Has your intranet lived up to expectations?
(Base: Currently have a corporate intranet)

Yes: 85%
No: 15%

How has it lived up to expectations?

(Base: Intranet has lived up to expectations)
Improved productivity: 60%
Improved internal communications: 71%
Reduced application development time: 18%

Why hasn't it lived up to expectations?
(Base: Intranet has not lived up to expectations)

Lack of effective applications: 30%
Users aren't taking advantage of it: 23%
Too difficult to integrate data from other machines: 20%
Don't know: 3%

What percentage of your end users have intranet access?
(Base: Currently have a corporate intranet)

Less than 25%: 20%
26% to 50%: 11%
51% to 75%: 11%
76% to 99%: 17%
100%: 40%
Don't know: 1%

What are your intranet plans for the next year:
(Base: Currently have/have plans to deploy an intranet)

Aggressively expand use of intranets: 32%
Moderately expand intranet efforts: 44%
Stay the course: 23%

How would you assess the state of remote access requirements within your company?

Growing rapidly: 36%
Growing somewhat: 41%
Holding steady: 22%

How has remote access impacted your business?

Helped us get closer to customers: 28%
Increased productivity: 60%
It's been an administrative headache: 23%
It's been more costly than expected: 10%
Little/no business benefit: 12%
Other effects on business: 16%
Don't know: 1%

What applications are driving the need for increased bandwidth?

Increased Web usage: 49%
Voice: 18%
Video: 28%
Group collaboration tools: 32%
E-mail: 47%
None: 3%
Don't know: 1%

In what ways are you trying to mitigate the need for more bandwidth?

By employing intranets: 19%
By using the Internet for some business applications: 16%
By merging voice and data networks: 15%
By outsourcing voice and data networks: 9%
By using wide-area VPNs for data: 26%
Done: 8%
Don't know: 3%