STAT Resources, Inc., a leading international strategic marketing research firm, mailed surveys to 2,000 Network World readers. Respondents were pulled from a random list of readers who work in various industries, including manufacturing/process, finance/insurance, service, education, government, transportation.
We sent two different questionnaires to 1,000 people each. Of that 2,000, 646 responded, for an overall response rate of 32%. The response rate for servers and groupware was 30%, while the response rate for internetwork hardware was 35%.
Ratings originally were measured on a scale from 1 to 5. Network World converted the ratings to a scale ranging from 50 to 100, with 100 being a perfect score. The conversion was made in order to make the numbers easier for readers to comprehend.
Thus, 5.0 means "extremely satisfied" and equates to 100, while the lowest possible score of 1.0 means "not at all satisfied"and equates to 50.
Scores were rounded to the nearest whole number. Any difference greater than 2.5 is considered statistically significant.
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