BMC Software plans to extend its network and systems management software to handle all e-business processes -- both in and out of the enterprise.
The firm announced Tuesday it was going to roll out a wide-ranging series of products to centrally monitor and manage e-commerce applications and business processes. Enterprise users will be able to monitor and ensure the safety of a transaction from beginning to end, wherever that may be, claims BMC.
With the value of e-business transactions rising potentially to $10 trillion by 2003, users can no longer separate the network from internal or external business processes, BMC contends. The company says its initiative will let its Patrol customers manage things such as supply chains, enterprise resources planning (ERP) and customer relationship management (CRM) applications, databases, and more. BMC says that, prior to this announcement, all these Web-commerce systems had to be managed separately -- a burden to IS staff.
If users employ Ariba's business-to-business exchange software, they need to be able to look at all of the related processes and tasks and file systems and message logs and underlying databases to find error conditions and other potentially harmful situations, BMC says. In fact, BMC plans to roll out Patrol software to do service-level management for Ariba software -- both in a single enterprise or out over an e-procurement chain.
BMC will extend the capabilities of its flagship Patrol systems management product to handle a wide variety of e-business-related applications from third-party vendors. Among them will be IBM and BEA's WebSphere and WebLogic Web application offerings, respectively. Other Patrol-based products will handle Microsoft BizTalk 2000, Microsoft Commerce 2000, MySAP.com, BroadVision and i2.
All the new Patrol products will be available by the end of the first quarter of 2001.
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