Search /
Docfinder:
Advanced search  |  Help  |  Site map
RESEARCH CENTERS
SITE RESOURCES
Click for Layer 8! No, really, click NOW!
Networking for Small Business
TODAY'S NEWS
Where's my gigabit Internet, anyway?
Americans cool with lab-grown organs, but not designer babies
IE6: Retired but not dead yet
Enterprise who? Google says little about Apps, business cloud services in Q1 report
DDoS Attackers Change Techniques To Wallop Sites
Can we talk? Internet of Things vendors face a communications 'mess'
AMD's profitability streak ends at two quarters
Michaels says breach at its stores affected nearly 3M payment cards
Exclusive: Google's Project Loon tests move to LTE band in Nevada
H-1B loophole may help California utility offshore IT jobs
How a cyber cop patrols the underworld of e-commerce
For Red Hat, it's RHEL and then…?
Will the Internet of Things Become the Internet of Broken Things?
Kill switches coming to iPhone, Android, Windows devices in 2015
Israeli start-up, working with GE, out to detect Stuxnet-like attacks
Galaxy S5 deep-dive review: Long on hype, short on delivery
Google revenue jumps 19 percent but still disappoints
Windows XP's retirement turns into major security project for Chinese firm
Teen arrested in Heartbleed attack against Canadian tax site
Still deploying 11n Wi-Fi?  You might want to think again
Collaboration 2.0: Old meets new
9 Things You Need to Know Before You Store Data in the Cloud
Can Heartbleed be used in DDoS attacks?
Secure browsers offer alternatives to Chrome, IE and Firefox
Linksys WRT1900AC Wi-Fi router: Faster than anything we've tested
/

Comcast says it will stop tracking customer Web use

Related linksToday's breaking news
Send to a friendFeedback


Comcast acknowledged Wednesday that it had begun tracking and storing information on its cable Internet service subscribers' Web usage, but said it will end the practice immediately in response to customer concerns.

The announcement followed press reports that Comcast was using Inktomi software to track Web sites popular with its customers. Comcast planned to keep cached copies of frequently visited Web pages on proxy servers to speed load times, according to the Associated Press.

Comcast had been recording customer IP addresses and correlating them to visited URLs. The company said its tracking began six weeks ago, when Comcast parted ways with bankrupt At Home Comcast served notice in August that it planned to terminate its agreement with At Home and build its own broadband network.

News of the tracking prompted an outcry from privacy advocates, who argued that the information could be abused for advertising or other commercial purposes or subpoenaed by law enforcement officials.

Comcast maintains that its subscriber agreement gives it permission to track user activity. The company was using the information only in aggregate to optimize its network performance and would not share customers' personal information except as required by law, Comcast said.

The company will immediately stop storing customer information "in order to completely reassure our customers that the privacy of their information is secure," Comcast said in a statement.

The IDG News Service is a Network World affiliate.

RELATED LINKS

Apply for your free subscription to Network World. Click here. Or get Network World delivered in PDF each week.

Get Copyright Clearance
Request a reprint or permission to use this article.


NWFusion offers more than 40 FREE technology-specific email newsletters in key network technology areas such as NSM, VPNs, Convergence, Security and more.
Click here to sign up!
New Event - WANs: Optimizing Your Network Now.
Hear from the experts about the innovations that are already starting to shake up the WAN world. Free Network World Technology Tour and Expo in Dallas, San Francisco, Washington DC, and New York.
Attend FREE
Your FREE Network World subscription will also include breaking news and information on wireless, storage, infrastructure, carriers and SPs, enterprise applications, videoconferencing, plus product reviews, technology insiders, management surveys and technology updates - GET IT NOW.