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12/16/02

This week in Network World

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This week in Network World

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Retailers poised for seasonal sales rush
'Tis the season for retailers to test the brawn of their IT systems. In anticipation of shoppers buying online in record numbers, savvy retailers had moved earlier in the year to improve their Web infrastructures to handle the seasonal spike.

Bluetooth backers take a reality check
There was evidence at the Bluetooth Developers Conference last week that the technology's advocates finally have replaced inflated expectations with realism.

What users want from Computer Associates
To help the company refocus for the new year, we've polled CA customers and watchers to find out where they would most like to see the 26-year-old software giant put its efforts.

Tests/Buyer's Guides

Core competency
It's time to lay to rest the notion that ISPs can’t deliver telephone-company-level reliability. The fact is, some routed IP network backbones now meet or exceed telco-grade performance.

Tech Update

WS-Security uses SOAP to carry message
Web services represent a powerful model that allows for remote data exchange using Internet standard protocols in a platform- and language-neutral way. However, it can present a security problem.

Management Strategies

Customer dissatisfaction
A survey from Walker Information shows IT products don't offer enough value, yet many buyers feel stuck with vendors.

The Edge

Lucent adds packets to circuit switch
Lucent last week broadened its circuit-to-packet migration offerings with a switch and components designed to let service providers evolve Class 5 networks to IP.

Avici scales down the core router
Looking to broaden the market for its terabit routing portfolio, Avici Systems last week unveiled its smallest core router, a device intended to address the needs of carriers expanding IP backbones to smaller sites.

Edge briefs
News from Juniper Networks and Laurel Networks.

More news

Netegrity looks to ease mgmt., user access
Netegrity last week introduced IdentityMinder, workflow-based software for automating the management of user accounts and self-service password management.

Enterprise Applications Briefs
Network Intelligence last week unveiled a new security appliance that collects, stores and correlates large volumes of log information.

Open source packs free IP telephony
Open source IP telephony software packages are helping users move away from the traditional world of proprietary office phone systems, PBXs with closed operating systems and expensive specialty components.

10 ways to improve your call center
The call center is a vital link to a company's customers. It's also something of a money pit. Fortunately, customer service executives polled by Network World say many things can be done to reduce costs and ease administration.

Qwest consolidates hosting operations
Qwest's recent decision to shutter half of its 16 hosting centers shouldn’t have a dramatic effect on customers, according to the company.

Enterasys boosts 10Gig support
Enterasys Networks this week will revamp the 10 Gigabit Ethernet support in its switches to help customers link high-density wiring closet devices to backbone switches and let companies more easily deploy high-speed links over metropolitan or campus-area networks where strands of fiber are scarce.

IBM to service VoIP users
IBM Global Services last week announced services for companies that want to converge their voice and data applications onto IP networks but don't have the expertise in-house.

Multilink frame relay might gain fans
Getting the most out of existing network technologies is at the forefront of just about every network executive's mind. For some, multilink frame relay might be the latest "old" service that fits the bill.

Start-up revives once-vaunted DR-DOS
A start-up is looking to dust off and buff up DR-DOS, a largely dormant operating system that still attracts a hardcore following but is best-known for a colorful past that some see checkered with missed opportunity.

Traction taps Weblogs for information gathering
Traction Software is taking the trendy publishing concept of Weblogs and providing companies with a way to glean useful information from them by collecting, presenting and analyzing content for competitive and business gains.

CA targets security management
Computer Associates is readying what could be among the most comprehensive product suites in the emerging security information management market.

Caching gear at the heart of rock 'n' roll
While Hard Rock Cafe customers might enjoy watching music videos while eating their burgers, few probably care how the digital content they're watching got there. But Rob Conti does.

Infrastructure briefs
News from Lefthand Networks, Novell and EMC

Public wireless LAN services gain momentum
The already-considerable buzz surrounding public wireless LAN services has increased dramatically with the launch of Cometa Networks two weeks ago by industry bigwigs Intel, AT&T and IBM.

Mgmt. market shrinkage could help users
A shrinking menu of network management vendors might lead to lower software costs, according to a Gartner study.

Bluetooth bonanza
A sampling of technologies highlighted at the Bluetooth Developers Conference.

Remedy adds tools to track assets
Remedy this week will release a service for its asset management and help desk products that lets users integrate detailed inventory data on corporate hardware configurations and installed software.

IBM: We’re not killing OS/2
Plus, Homeland Security IT chief speaks; CSC faces arbitration claim; Nortel gets new Enterprise Networks president; NetIQ buys company.

Forum tries to simplify DSL
The DSL Forum is trying to promote the wireless-phone-service model to make it easier to buy DSL services.

Sun’s blade servers to get system mgmt. feature
Sun will give users the first look at its hardware and software management technology on new blade servers that should arrive by the first quarter of next year, executives said during a briefing last week.

Packeteer lowers policy device price
Packeteer is introducing a scaled-back version of its PacketShaper appliance for customers who want to monitor applications on their networks but don't want to spend the money for the full-blown software package that would let them prioritize traffic.

Carrier briefs
News from the FCC on CLECs, Broadwing and DSL.net.


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