- Attack code released for new DNS attack
- Parts of SF network still locked out
- Basic to-do apps for iPhone, iPod touch
- Spam King pulls prison vanishing act
- SCO Group: Its future is all used up
News | Newsletters | Podcasts | Chats | Opinions | RSS Feeds | This Week In Print | IT Careers | Community | Reports | Downloads | Slideshows | New Data Center
Partner Sites:App Performance | On Demand Security | Networking Solution | SOA | Value of WDS
WebEx Wednesday added a recording service to its Web conferencing platform targeting financial services customers looking to get a jump on regulatory compliance.
Called WebEx Retention, the service automatically records all facets of a Web conference - including audio, presentations, application sharing, video and text chats - and feeds the information back into the customer’s storage system using XML.
“For compliance officers, they want to know that every meeting is going to be captured with no user intervention,” says Doug Louie, WebEx’s senior industry manager for financial services. The automation means end users can’t forget to turn the recording on or intentionally leave it off.
Current SEC regulations do not necessarily cover Web conferences, but they do require that materials that are kept must be retained on non-rewritable storage and easily retrieved. WebEx is hoping to get in front on this and provide an added value to its financial services customers.
“It’s a good first stab for helping clients get there, for essentially little cost,” says Robert Mahowald, program director at IDC. “It also helps them retain customers and potentially gain new ones (as Web conferencing becomes more commoditized).”
Most Web conferencing service providers offer some type of recording, though it’s usually an option that must be selected at the beginning of a call.
Customers using WebEx Retention are only charged the cost of one extra participant on a call, which is usually a per-minute fee. Louie says a call lasting one hour with audio, video and data usually results in 10M bytes of stored data, regardless of the number of participants.
WebEx is initially targeting the financial services industry, but sees other heavily regulated markets such as pharmaceuticals, government and healthcare as potential users as well.
Rss FeedRss Feed
What!? We would appreciated a little objectivity here. Your comment is completely off base, having little...- IT_Guy
| NetworkWorld, Inc. | About Network World, Inc. | Advertise | Careers | Contact us | Terms of Service/Privacy | Reprints and links | Partnerships | Press room | Subscribe to NW |
| IDG, Inc. | CIO | Computerworld | CSO | Demo | GamePro | Games.net | IDGconnect.com | IDG World Expo | Infoworld | JavaWorld.com | LinuxWorld.com | MacUser | Macworld | PC World | Playlistmag.com | The Industry Standard | IDG List Services | IDG TechNetwork |
 |
Copyright © 1994-2008 Network World, Inc. All rights reserved. |
Partner Content
CA Network & Voice Resource Center
Comprehensive Network & Voice Management Visit CA Network & Voice Management Resource Center and get insights into industry best practices, information that helps you to address your challenges.
CA Network & Voice Management Resource Center
Managing Voice Over IP for Successful Convergence
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured.
Managing VoIP for Successful Convergence
The Changing Face of Network Management
Managing your network is serious business. This paper discusses the benefits of integrating configuration change-awareness into your network fault management solution
Download Whitepaper
Comment