Aspect reaches beyond the call center with speech technology
Aspect Communications, which specializes in call center workforce management applications, is updating its self-service software
so customers can expand their use of speech-powered technology.
Apps acceleration market in flux
A run on acquisitions of WAN/LAN acceleration vendors is causing confusion for those exploring the technology, which promises
to speed key corporate applications, experts say.
SBC/AT&T merger: Full steam ahead
While a number of hurdles remain, SBC and AT&T are looking at a rather smooth merger process thus far.
PC blades get clean bill of health
Northwestern Memorial Physicians Group has decided that patients and traditional PCs just don't mix in the exam rooms at its
clinics.
Avaya bolsters automated voice apps
New software designed to help integrate voice recognition, Web programs and databases
Fujitsu software to tackle enterprise information
Fujitsu is developing two applications that could help companies make better use of their data and better handle information
flowing into their organizations.
News briefs: 'Net security vulnerabilities up 11%
Also: Microsoft plans Vista enterprise edition; CA, Sun announce layoffs; Telco Systems buys Integral Access; study says 9
out of 10 teens online
Start-up to index e-mail, other unstructured content
A new company started by a pair of storage industry veterans last week announced it is readying an appliance that indexes
e-mail and other unstructured information so it can be searched and recovered more quickly.
BellSouth software to safeguard DSL users
The company's Internet Security offerings consist of three products. One is designed to keep viruses, worms and Trojans off
customers' computers. Another detects and removes more than 60,000 spyware invasions. Also offered is firewall software to
inhibit hacking and intrusion.
WLAN vendors make summer splash
Most of the news coming out of the wireless LAN industry this summer has been of the product enhancement variety, but this
week's debut of start-up Bountiful WiFi is an exception.
Microsoft offers look at new Vista
Corporate developers eyeing Microsoft's upcoming Vista operating system should test it against their current applications
before making any deployment decisions, experts say.
MCI boosts its SLAs
MCI is improving its Managed LAN service-level agreements by offering customers better repair time and availability guarantees.
Bill to update Telecom Act
A U.S. senator last week introduced legislation that some say is a first step in reworking the Telecommunications Act of 1996.
Time change poses no Y2K replay
A bill expected to gain approval from Congress soon means some programmers would again need to check their code for potential
problems handling a calendar adjustment.
Windows x64 calls for 32-bit rewrites
Companies looking to become early adopters of Microsoft's Windows x64 Edition operating systems might find that their favorite
anti-virus software no longer works on their new desktops.
In brief: Microsoft renames Longhorn
Also: HP, Altiris co-develop client-management software bundles; tablet PC market finds mixed results
A closer look at ITIL
Michele Hudnall, director of service management at software vendor Managed Objects, talks about the realities of ITIL and
how corporate IT shops can make the most of their implementations.
In brief: GroundWork Open Source Solutions names new CEO
Also: Netuitive unveils Service Analyzer; CA to buy e-mail security software vendor Qurb
Cisco nabs software firm
Cisco last week announced it has agreed to acquire Sheer Networks, which makes software designed to help service providers
and large corporations manage complex networks.
Forum seeks to keep grids safe
The Enterprise Grid Alliance, which includes several top vendors trying to accelerate the use of grid computing by big businesses,
has published its first paper on the unique security requirements of grids.
Sun eyes throughput-computing push
Sun is set to begin a major push to improve computing throughput with the release of systems based on its eight-core Niagara
processor in the first quarter of next year.
In briefs: Security vulnerabilities up 11%
Also: New Arbor Networks feature to track 'Net misuse; ForeScout Technologies announces CounterACT 5.0
Expand Networks adds WAFS support
Expand Networks this week is expected to announce support for wide-area file services that can help businesses save money
by consolidating servers into data centers rather than maintaining servers at branch offices.
In brief: XO expands VoIP to Minneapolis
The company's XOptions Flex service combines unlimited local and long-distance calling, dedicated Internet access up to 3M
bit/sec, and Web hosting for a flat monthly price.
Black Hat event highlights RFID and VoIP security threats
Conference attendees also get a lesson in de-perimeterization.
