New tool tracks wireless minutes

Traq announced Wednesday a telecom expense management tool that alerts customers about their wireless usage.

Nearly every wireless user has been slammed with a costly bill for minutes used over their plan. Traq’s tool, called Minute Traq, aims to make those surprises a thing of the past.

The new software is part of Traq’s Mobile Lifecycle Management suite of expense management system that is used by both enterprise users and carriers.

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Traq announced Wednesday a telecom expense management tool that alerts customers about their wireless usage.

Nearly every wireless user has been slammed with a costly bill for minutes used over their plan. Traq’s tool, called Minute Traq, aims to make those surprises a thing of the past.

The new software is part of Traq’s Mobile Lifecycle Management suite of expense management system that is used by both enterprise users and carriers.

The company says Minute Traq provides real-time utilization management that sends alerts to subscribers when they are nearing their set monthly minutes of use.

Subscribers will either receive a text message or e-mail or both when they reach a specific threshold of usage determined by their telecom administrator. For example, users could be sent messages daily as their plan reaches 75%, 80% or 90% capacity.

The product can be used for individual rate plans or for pooled corporate plans, Traq says. When used with pooled plans, all users on the system will receive an e-mail or text message when reaching a predetermined level of usage.

Telecom managers can also more easily track users that have received notifications and those that are about to go over plan.

Minute Traq is available now. The company did not provide pricing information.