- FBI warns Hit Man e-mail scammer back
- 20 tech habits to improve your life
- Industry mourns slain Cisco exec
- 10 Firefox add-ons for better browsing
- Wireless LANs face scaling challenges
Newsletters | Podcasts | Chats | Opinions | RSS Feeds | This Week In Print | IT Careers | Community | Reports | Downloads | Slideshows | New Data Center
Partner Sites:App Performance | On Demand Security | Networking Solution | SOA | Value of WDS
Millions of procrastinating Americans will tackle their 2006 tax returns during the next few days, but the Internal Revenue Service says it’s ready for all of those last-minute electronic filers to hit the send button.
The IRS and a team of leading network vendors spend nine months of the year getting its popular Web site ready for the busy season, which this year will have run from Jan. 15 to April 17.
During tax season, IRS.gov is one of the Internet’s most heavily trafficked sites.
The agency taps the expertise of Accenture, Qwest Communications, Akamai, IBM and others to keep IRS.gov up and running.
"The hit to our network infrastructure has been growing as fast as the number of electronically filed returns,’’ says Jimi Stricklin, deputy director of IRS portal program management. "Because of our traffic spike, we are trying to make sure our systems are refreshed and able to handle a load that’s increasing 9% every year overall. We definitely have to scramble to keep our systems up to date.’’
IRS.gov is seeing record traffic this year: It handled more than 90 million visits and 590 million page views from January through mid-March.
"We are up 9% year over year in visits, and 1.3% year over year in page views,’’ says Bert DuMars, director of electronic tax administration for the IRS. "A year ago at the same time, we had 82 million visits and 582 million page views.’’
The number of visitors to IRS.gov has been increasing 9% to 10% a year for the past five years.
The IRS and its vendors redesigned the site 18 months ago to make it easier for visitors to navigate. This has caused the number of page views per visit to plateau because visitors can find the information they need faster.
"We were seeing huge spikes in our search usage. We were up to 80 queries per second prior to the redesign,’’ DuMars says. "When we did the redesign, the number of search queries was cut in half. People are finding what they are looking for faster. If you do a good design, you get more efficient traffic.’’
In addition to IRS.gov, the IRS runs a private Web portal for tax preparers such as H&R Block and software vendors such as Intuit, which sells the popular TurboTax package. These organizations have secure, leased-line connections to the IRS, and they send batches of individual tax returns to the agency.

Aging network systems and old habits have dictated how businesses spend their IT budgets. As a...
Implementing HA at the Enterprise Data Center Edge to Connect to a Large Number of Branch OfficesThis paper reviews the problem of creating a network where the dynamic availability of services is...
Enterprise Data Center Network Reference ArchitectureUsing a High Performance Network Backbone to Meet the Requirements of the Modern Enterprise Data...

The standard for Power over Ethernet (PoE), IEEE Std. 802.3af(tm)-2003, advanced networking,...
How to cut IT costs with wide-area data services (WDS)Discover how you can realize dramatic cost savings with Wide-area Data Services in this new webcast...
Harnessing the power of communications to increase workplace performanceDue to the convergence of IT and telecommunications technologies, the business workplace has been...

WAN Ethernet services are reliable, cost-efficient offerings that are widely available and in a...
Keeping Spam at BayThe editors of Network World bring you this informative compilation of news, trends, analysis,...
Get More From Your WANDownload this Network World Executive Guide and get information that details how real-world...
Partner Content
Simplify Your Branch Infrastructure
Learn how to simplify your branch infrastructure while dramatically increasing app performance with Citrix Branch Repeater.
Download the Free Info Kit
Next-Gen Load Balancing
Free Guide: "Next Gen Load Balancing: 8 Things You Need to Handle Today's Network Traffic" shows you the functionality needed in your next load balancer.
Download the Free Guide
Accelerate Your Web Apps by up to 5x
Free Guide: "The Secret to Getting Maximum Speed from your Web Applications." Learn how you can deliver Web apps up to 5x faster.
Download the Free Guide
Comments (1)
Why isn't e-tax filing free?By Anonymous on April 6, 2007, 10:12 amNot me! This year I am filing through the traditional paper method because I refuse to pay the $16 fee to file electronically. Re: The tax traffic cometh. In...
Reply | Read entire comment
View all comments