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Network downtime unavoidable, IT execs say

Survey shows most IT executives expect network and systems downtime to impact their bottom line
By Denise Dubie , Network World , 04/17/2007
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A majority of IT executives expect they will experience in 2007 at least a few hours of network downtime, which could affect their revenue.

Results from a recent survey of more than 200 senior corporate executives and IT managers reveal that, while 99.999% availability remains the nirvana of network performance, most executives and IT managers don't expect to reach it this year. The survey shows that 97% of respondents at large companies expect downtime, and about half of those expect the outages to be significant enough to impact revenue. About 95% of all companies say revenue would "slow significantly or stop" if certain key IT systems were not accessible.

The survey data, which is part of a larger study by business service-management vendor Managed Objects, also reveals that higher-ranking executives are more confident about the state of their network and IT systems than the IT managers who touch the infrastructure on a daily basis. For instance, 47% of IT managers at large companies -- those with more than $1 billion in revenue -- admit failures could occur in 2007, while just 30% of C-level executives believe the same.

There’s also a disparity between how executives at small and large companies view the likelihood of significant downtime occurring. About 20% of C-level executives at smaller companies -- those with less than $1 billion in revenue -- acknowledge that significant downtime is "inevitable," compared to 4% of C-level executives at larger companies saying the same. Meanwhile, about 10% of IT managers at both small and large companies see significant downtime as inevitable.

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Partner Content

NetScout and analyst Jim Metzler have teamed to deliver a series of IT Briefs on Network and Application Performance Management leveraging research from NetScout's nGenius & Sniffer users.

www.netscout.com

Metzler on Service Delivery Management

Delivering IT business value by evolving our thinking from managing application performance to focusing on services.

Learn More

2009 Handbook of Application Delivery

Successful IT organizations must know how to make the right application delivery decisions in these tough economic times.

Download the Handbook

Metzler on the Modern IP Network

Discusses the growing emphasis on network management and the need to implement a holistic view of the end-to-end experience of the user.

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