Skip Links

Network World

  • Social Web 
  • Email 
  • Close

Racketeering case against Microsoft, Best Buy revived

By John Fontana , Network World , 05/09/2007
  • Share/Email
  • Comment
  • Print

Microsoft and Best Buy are facing racketeering charges in a case first brought seven years ago that alleged consumers had MSN accounts activated and were charged for them without their knowledge when they purchased new PCs.

Last Friday, the 9th U.S. Circuit Court of Appeals in San Francisco reinstated the case, which accuses Microsoft and Best Buy of violating the Racketeer Influenced and Corrupt Organizations (RICO) Act.

Allegation of RICO violations are typically seen in cases of organized crime, such as the conviction of mobster John Gotti. Wall Street transgressions have been prosecuted under RICO, including the famous case of Michael Milken, the so-called “junk-bond king,” who was indicted on 98 counts of racketeering and fraud in 1989.

In the Microsoft/Best Buy case, plaintiff James Odom complained that during the purchase of a new computer at Best Buy, he was enrolled in a free-trial subscription to Microsoft’s MSN Internet service without his knowledge and then charged for the service once the trial period had expired. He says other customers paying with credit or debit cards also were enrolled in the same fashion.

Odom charged the pair violated RICO in part because of an agreement under which “Microsoft invested $200 million in Best Buy and agreed to promote Best Buy’s online store through its MSN service.” In return, “Best Buy agreed to promote MSN service and other Microsoft products in its stores and advertising.” The agreement, Odom alleged, led to the MSN enrollment issue.

“We conclude that plaintiffs have alleged facts that, if proved, provide sufficient ‘evidence that the various associates function as a continuing unit,’” the court wrote in its findings. The “continuing” ruling means the behavior by Microsoft and Best Buy was “ongoing” and not an isolated incident. The court also wrote that if the allegations are true that they establish that the pair shared a common purpose to increase MSN subscribers through “fraudulent means.”

The Seattle Post-Intelligencer has posted a copy of the ruling.

Microsoft officials told Bloomberg News that the Circuit Court’s ruling was “procedural” and did not reflect on the merits of the case. The paper reported the MSN subscription program at Best Buy concluded in 2003 when Microsoft began to offer refunds to customers.

The case will head to the U.S. District Court in Seattle.

  • Share/Email
  • Comment
  • Print
Partner Content

NetScout and analyst Jim Metzler have teamed to deliver a series of IT Briefs on Network and Application Performance Management leveraging research from NetScout’s nGenius & Sniffer users.

www.netscout.com

Metzler on CIO Priorities

The top five CIO priorities based on a survey of NetScout users revealing CIOs' top priorities and what they think they should be. Also includes interviews with CIOs of large organizations.

Read the Report

Metzler on Application Delivery

How to eliminate the stovepiped or siloed nature of application delivery from both an organization and a technological perspective.

Read the Brief

Metzler on Network Troubleshooting

Overview of network troubleshooting that provides an assessment of where we are, and where we need to be relative to the complexities of today's IT challenges.

Read the Brief

Comments (1)
Login
Forgot your account info?

Racketeering case against Microsoft, Best Buy revivedBy Microsoft Subnet on May 9, 2007, 6:10 pmMicrosoft and Best Buy are facing racketeering charges in a case first brought seven years ago that alleged consumers had MSN accounts activated and were charged...

Reply | Read entire comment

View all comments

Add comment
Anonymous comments subject to approval. Register here for member benefits.
Have a NetworkWorld account? Log in here. Register now for a free account.

Videos

rssRss Feed