NYC re-ups with Verizon Business for 911

The City of New York has renewed a contract with Verizon Business for emergency 911 services.

The seven-year contract is valued at $195 million. Verizon Business and its predecessor companies have provided 911 service to New York since 1968.

Under the renewed arrangement, Verizon Business has begun work on implementing a new Enhanced 911 system designed to provide the city’s police, fire and emergency medical personnel with updated technology to help them locate and communicate with 911 callers. Verizon Business is overseeing implementation of a turnkey, fully managed E-911 service for the city that includes a new fiber optic network, dedicated switches, routers, Centrex voice services and Ethernet Private Line data network services.

The system is designed to enable New York’s Police Department and its Fire Department, and the Fire Department’s Emergency Medical Services division for the first time to share redundant, dual-dedicated switches to receive and process E-911 calls, Verizon Business says. Implementation of the first phase of the new E-911 system has begun, and is expected to be completed by the end of the year.

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The City of New York has renewed a contract with Verizon Business for emergency 911 services.

The seven-year contract is valued at $195 million. Verizon Business and its predecessor companies have provided 911 service to New York since 1968.

Under the renewed arrangement, Verizon Business has begun work on implementing a new Enhanced 911 system designed to provide the city’s police, fire and emergency medical personnel with updated technology to help them locate and communicate with 911 callers. Verizon Business is overseeing implementation of a turnkey, fully managed E-911 service for the city that includes a new fiber optic network, dedicated switches, routers, Centrex voice services and Ethernet Private Line data network services.

The system is designed to enable New York’s Police Department and its Fire Department, and the Fire Department’s Emergency Medical Services division for the first time to share redundant, dual-dedicated switches to receive and process E-911 calls, Verizon Business says. Implementation of the first phase of the new E-911 system has begun, and is expected to be completed by the end of the year.

All operations are currently planned to be migrated to the new system in 2008. Once the new system is operational, Verizon Business will provide 24/7 network monitoring and technical support, the carrier says.

The agreement with the city has an option for two two-year extensions, including upgrades in network and equipment technology to ensure that the system remains up to date.

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