- Bank Web sites full of security holes
- SCO Group: Its future is all used up
- Maligned feature being added to IPv6
- I returned my iPhone 3G after six days!
- VPNs: Six burning questions
News | Newsletters | Podcasts | Chats | Opinions | RSS Feeds | This Week In Print | IT Careers | Community | Reports | Downloads | Slideshows | New Data Center
Partner Sites:App Performance | On Demand Security | Networking Solution | SOA | Value of WDS
The analyst firm Gartner will tell IT executives to keep Apple’s iPhone away from their networks, in a research report to be released within a week.
“We’re telling IT executives to not support it because Apple has no intentions of supporting (iPhone use in) the enterprise,” Gartner analyst Ken Dulaney says. “This is basically a cellular iPod with some other capabilities and it’s important that it be recognized as such.”
The iPhone, scheduled to ship in the United States on June 29, appears to be a great consumer device but has no redeeming qualities from the perspective of a business user, Dulaney says. Besides lacking security features like a firewall, the product does not support Microsoft Exchange or Lotus Notes, so corporate users would have to forward e-mail to an Internet service provider, he says. Gartner’s research note warning against business usage of the iPhone will likely be issued Monday, according to Dulaney.
“You’ll have e-mail in a place that’s unsecured. There are no firewalls on the device. There’s no ability to wipe (data from) the device if it’s lost,” Dulaney says.
Businesses have little, if any interest in the iPhone and Apple isn’t marketing it to the business sector anyway, says Randy Giusto, who leads IDC’s analysis of mobile devices, computing and computer markets.
“The iPhone is not positioned at all for the IT world,” he say. “It’s a very personal device. Most corporations are probably not going to support the iPhone on their networks.”
Apple may not be making a direct appeal to enterprises, but AT&T is betting that business users will want the iPhone, the IDG News Service reported in April. AT&T plans to market the iPhone to business users and is making sure its backend enterprise billing and support systems will accommodate the device, the report stated.
The Wall Street Journal reported Tuesday that Apple does plan to go after the business market with the iPhone, but must come up with a strategy for integrating with business software systems that will be acceptable to IT executives.
Apple’s spokeswoman for the iPhone could not be reached for comment.
Businesses tempted by the iPhone should resist for a number of reasons, Dulaney argues. The high price tag – up to $599 – is exorbitant for most enterprises, he says. Even if the iPhone met the security requirements of an IT executive, there’s no real reason for employees to have one. To make it worthwhile, an enterprise would expect firewalls to prevent unauthorized access, long-term maintenance and support commitments, support for an e-mail client like Microsoft Outlook, and PBX integration.
“Enterprises are not going to buy this so employees can buy music and watch movies,” Dulaney says. “Business has a very narrow purview of what they want to get done. … From the consumer perspective, Gartner is really positive about this device and it really changes the game.”
A 451 Group analyst agrees the iPhone has no place in a business, and thinks the new product won’t even live up to its hype as a consumer device. Tony Rizzo, director of mobile technology research at the analyst firm, doubts Apple’s assurance that the iPhone’s battery will provide up to eight hours of talk time, six hours of Internet use, seven hours of video, and 24 hours of music playback.
“If a user were to click on the Wi-Fi radio inside an iPhone, the battery life would probably significantly drain. Using a large touch screen to do anything is going to eat up a lot of battery life,” Rizzo says.
The touch screen will disappoint both business users and consumers, such as young people who do lots of instant messaging and text messaging, he says.
“It doesn’t have any features that would make it successful as a business tool.
The other question, is it even going to be successful as a consumer device?” Rizzo says. “I’m not giving up my BlackBerry. I like the keyboard, I like the trackball and I like the service.”
If the IT manager is knowledgeable regarding Cisco technology, he would have 2 options. Option 1 - Consult...- Anonymous
Comments (25)
Re: CluelessBy Craig C on July 16, 2007, 4:20 pmRE: "Explain to us how you know that OSX in its full version (including network components like a firewall) is implemented on the device" I don't, but here's...
Reply | Read entire comment
Gartner complains: don't buy Iphone, Apple didn't sign with themBy Schratboy on July 3, 2007, 11:03 amI'm dubious about anything Gartner says. Too often I've seen examples of Gartner giving poor reviews on companies who've refused to buy their research and who glorify...
Reply | Read entire comment
It's a first Gen Device!By Claude Baines on June 29, 2007, 10:37 amChill folks.. its a ground breaking product. Sorry, but the 'enterprise' is just not as big a market than the consumer. I'm sure if it brings in the revenue from...
Reply | Read entire comment
Why iPhone sales start at oddball hour of 6 p.m.By Paul McNamara on June 29, 2007, 10:22 amSteve Jobs says democracy demands that it be so.
Reply | Read entire comment
iPhone an entertainment device not targeted for Mobile TV?By Amitabh Kumar on June 28, 2007, 8:07 amI read the comment that the iPhone is not suited for business.Fine,I could live with that, it is an entertainment device and helps avoid carrying an iPOD with the...
Reply | Read entire comment
View all comments