Remote access to smartphones, geospatial mapping highlight DEMO

Technologies among list of new enterprise products coming at DEMOfall 07

Networking executives looking for new and innovative enterprise IT products will encounter food for thought at DEMOfall 07, a launch pad event for emerging technology that kicks off Monday, Sept. 24.

Here’s a quick look at some of the products that will be unveiled.

Ever wish you could fix a smartphone for a user who’s out of the office? LogMeIn, which launched two years ago to provide remote access to PCs, is introducing a new product that lets IT support technicians see and access the user’s smartphone from their own computer screens.

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Networking executives looking for new and innovative enterprise IT products will encounter food for thought at DEMOfall 07, a launch pad event for emerging technology that kicks off Monday, Sept. 24.

Here’s a quick look at some of the products that will be unveiled.

Ever wish you could fix a smartphone for a user who’s out of the office? LogMeIn, which launched two years ago to provide remote access to PCs, is introducing a new product that lets IT support technicians see and access the user’s smartphone from their own computer screens.

LogMeIn Rescue + Mobile works like this: A support technician directs the device owner to www.rescuemobile.com, where a small applet is downloaded to the mobile device and the phone user is given a connection code that securely links the technician to the phone.

Technicians can manipulate a phone’s keypad as if they were holding it in their hands, letting them fix bugs, update software, configure settings or train users.

The mobile service supports smartphones running the Microsoft Windows Mobile operating system. Later versions will support the Symbian and BlackBerry operating systems, according to LogMeIn.

Another DEMO announcement aims at making geospatial information on municipalities more accurate and available in higher resolution. Earthmine says it is using new technology to map every road, alley and freeway in municipalities, and provide tools for viewing and using spatial data.

Earthmine argues that current sources of spatial information for urban environments are often out-of-date or of poor resolution. The vendor says its technology will assist complex decision making in government and commercial enterprises.

“Earthmine just might be the key to making the promise of the GeoWeb a reality,” DEMO Executive Producer Chris Shipley says in a press release. “With its unique ability to put complex geospatial data in a context that anyone can understand, Earthmine is enabling a whole new generation of mapping applications.”

Earthmine’s technology, which it calls “reality indexing,” integrates hardware, software and workflow programs to deliver street-level geospatial data through a Web interface. High-resolution panoramic images in three dimensions can be collected for entire metropolitan areas by teams of drivers within weeks.

Earthmine expects to begin beta testing by year-end. The company plans to target cities and enterprises with heavy reliance on GIS who need to analyze information related to urban environments.

In more DEMO news, e-mail collaboration and data integration are being targeted by a product announced by Prolify.

Prolify is unveiling an add-on to Microsoft Outlook that lets information workers collaborate and manage all their tasks within e-mail, and gives managers real-time status updates for projects. With a data integration bridge, Prolify connects e-mail to CRM, ERP and other applications, removing the need for manual updates and information retrieval.

“Prolify enhances e-mail so it works properly as a collaboration tool, giving people the freedom to easily work together and interact with a range of applications right from their desktop or mobile e-mail,” Prolify says. “Prolify enables users to assign, coordinate and track everything from ad hoc activities to multidepartment projects right from Microsoft Office Outlook.”