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DEMO Fall 07: Top stories from the launchpad of emerging technology

Remote access to smartphones, geospatial mapping highlight DEMO

Technologies among list of new enterprise products coming at DEMOfall 07
By Jon Brodkin , Network World , 09/24/2007
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Networking executives looking for new and innovative enterprise IT products will encounter food for thought at DEMOfall 07, a launch pad event for emerging technology that kicks off Monday, Sept. 24.

Here’s a quick look at some of the products that will be unveiled.

Ever wish you could fix a smartphone for a user who’s out of the office? LogMeIn, which launched two years ago to provide remote access to PCs, is introducing a new product that lets IT support technicians see and access the user’s smartphone from their own computer screens.

LogMeIn Rescue + Mobile works like this: A support technician directs the device owner to www.rescuemobile.com, where a small applet is downloaded to the mobile device and the phone user is given a connection code that securely links the technician to the phone.

Technicians can manipulate a phone’s keypad as if they were holding it in their hands, letting them fix bugs, update software, configure settings or train users.

The mobile service supports smartphones running the Microsoft Windows Mobile operating system. Later versions will support the Symbian and BlackBerry operating systems, according to LogMeIn.

Another DEMO announcement aims at making geospatial information on municipalities more accurate and available in higher resolution. Earthmine says it is using new technology to map every road, alley and freeway in municipalities, and provide tools for viewing and using spatial data.

Earthmine argues that current sources of spatial information for urban environments are often out-of-date or of poor resolution. The vendor says its technology will assist complex decision making in government and commercial enterprises.

“Earthmine just might be the key to making the promise of the GeoWeb a reality,” DEMO Executive Producer Chris Shipley says in a press release. “With its unique ability to put complex geospatial data in a context that anyone can understand, Earthmine is enabling a whole new generation of mapping applications.”

Earthmine’s technology, which it calls “reality indexing,” integrates hardware, software and workflow programs to deliver street-level geospatial data through a Web interface. High-resolution panoramic images in three dimensions can be collected for entire metropolitan areas by teams of drivers within weeks.

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