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The motto of the American Heart Association is simple: Learn and live. In other words, the more we know about heart disease, the more likely we can work to prevent the more than 1 million heart attacks in the country each year.
The same goes for the organization’s network group. The more information it can collect on not only the actual network, but the servers and Web applications supporting its critical research, the better the overall result.
“We know that every dollar of funding research saves a certain amount of lives,” says Josh Hinkle, manager of network management and security at the American Heart Association and a featured speaker at Network World’s recent IT Roadmap event in Dallas. “So we look at the bottom line for every technology spend and say, ‘How is this going to help us raise more money?’ From a network standpoint, if we can provide a higher uptime on Web applications and business applications, and the Web sites are more available, people are more apt to do business with us, creating more revenue. And save more lives.”
Providing better uptime for Web applications means extending focus beyond the network and homing in on the entire user experience, from browser to application to server to network and back. “The problem isn’t always the network,” Hinkle says. “And we needed a way to show that.”
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Comments (3)
AHA gets to the heart of real-time application performance monitoring in its Cisco netBy Cisco Subnet on October 8, 2007, 6:37 pmThe American Heart Association describes how it uses NetQoS Performance Suite with its Cisco infrastructure to do real-time application performance monitoring and...
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Re: How American Heart Association manages its Cisco networkBy Chandra Hosek on October 10, 2007, 11:21 amCorrection: AHA does use NetQoS ReporterAnalyzer for traffic analysis, but NetQoS SuperAgent is the product that AHA actually uses to monitor application response...
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ClarificationBy Cisconet on October 11, 2007, 6:33 pmThanks Chandra for the clarification. The story has been changed to reflect that the AHA uses NetQoS Performance Suite, which includes SuperAgent, Netvoyant and...
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