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Verizon Business has a number of initiatives it considers crucial to its future but perhaps none may be more important than its managed services offerings.
The cash the company is making with its services, the investments it is putting money into and likely future products, such as mobility management, indicate how important this area has become for the company.
Verizon Business, which was born out of the Verizon merger with MCI two years ago, says that sales from its strategic services, which include managed LAN and IP-based packages, generated $1.4 billion in the third quarter of 2007, an increase of 28.6% from its third-quarter 2006 strategic services revenues, which totaled $1.09 billion. The revenues generated from its services in the third quarter of 2007 accounted for more than a quarter of Verizon Business' overall third-quarter 2007 revenues, which totaled $5.3 billion.
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And in order to improve its managed services capabilities, Verizon Business has invested over $150 million in its Impact management platform, one of its major assets in managing customer network services, over the past two years.
Partner Content
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Metzler on CIO Priorities
The top five CIO priorities based on a survey of NetScout users revealing CIOs' top priorities and what they think they should be. Also includes interviews with CIOs of large organizations.
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Metzler on Application Delivery
How to eliminate the stovepiped or siloed nature of application delivery from both an organization and a technological perspective.
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Metzler on Network Troubleshooting
Overview of network troubleshooting that provides an assessment of where we are, and where we need to be relative to the complexities of today's IT challenges.
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Comments (3)
Why would any company putBy Anonymous on December 13, 2007, 2:59 pmWhy would any company put its fate in the hands of Verizon Managed services, especially Internet Security, when they can't get the installation of a B1 POTS line...
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Agreed - Verizon Business needs to work on customer serviceBy Anonymous on December 13, 2007, 2:20 pmWe gave up on Verizon Business for now. We have experienced too many unplanned outages due to their maintenance policy which seems to be 'we can take things down...
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They'd better work on service firstBy NorthWest on December 13, 2007, 10:33 amAll the initiatives in the world won't make up for a company that you can't even get an order into. Anyone have a rep who responds? We have gone through many and...
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