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Flash vs Silverlight for king of Web multimedia. Listen now!
Tech vendors are like high school. Listen now!
The Payment Card Industry Data Security Standard (PCI DSS) is a set of industry regulations imposed by the major credit card companies to ensure the safety, security, and integrity of cardholder data. Any business that processes, stores, and transmits cardholder account data must comply with this complex new standard, and must be able to demonstrate that compliance through automated and manual audits of their systems. This white paper looks at the key challenges and requirements of PCI DSS as it relates to Microsoft Windows and Active Directory, and shows you how a third-party software solution can help with PCI compliance.
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There are many compelling reasons for virtualizing Windows and Linux applications. Virtualization improves server utilization by allowing you to run multiple workloads on a single physical server. It reduces the number of physical servers you have to maintain, while allowing you to use less physical space and power while still improving scalability. All of these capabilities translate directly into lower costs, less complexity, and greater flexibility in your mixed IT environment. Register below to learn more and be entered to win an Archos 605 Portable Media Player.
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Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured.
Managing your network is serious business. This paper discusses the benefits of integrating configuration change-awareness into your network fault management solution
EnterpriseWizard this week is releasing the 2.0 version of its CRM application, a product built on top of its SaaSWizard Web application development platform and designed to be easily customizable.
EnterpriseWizard 2.0 employs templates and drag-and-drop style customization of tables and fields through a browser-based interface. Users can also define business rules, sketch out workflows and generate reports. Other new features include an improved search engine and the ability to automatically transmit information from a client computer when a trouble ticket is sent out.
The SaaSWizard platform represents "man-centuries of development," rather than the man-hours usually used as a measure, according to CEO Colin Earl. But EnterpriseWizard is not alone in offering users the ability to change its application. SAP's recently unveiled CRM 2007 product features a Web 2.0-style interface that users can manipulate to their liking.
A difference lies in EnterpriseWizard's underlying business model. Earl said his company is looking to partner with systems integrators and value-added resellers. The company hopes they will use the core SaaSWizard platform to create and sell customized applications -- both CRM and other types -- to customers in vertical industries.
"Our vision is not to build these products ourselves," he said.
Many on-demand software companies have the wrong idea, he argued. "What I see happening in the market is the SaaS vendors have a direct sales model, and they are effectively trying to take the whole pie for themselves. This is a strategic mistake," he said.
While the Java 2 Platform Enterprise Edition-based product is available on-demand, it is also possible to deploy it on an internal server, a fact that drew a nod from one close observer of the CRM scene.
"Generally, the fact they offer both on-premise and SaaS is great -- we feel customers like the choice of being able to move seamlessly between the two environments, assuming the two products are functionally the same," China Martens, an analyst with the 451 Group, said via e-mail.