IBM gets tighter on staff quality in India

IBM has introduced new procedures to evaluate its staff in India with an eye to improving quality, with staff that don't make the grade being asked to leave.

"We are pioneering new ways for our people to certify their skill levels as both a validation of their value to clients and to reinforce the quality of our employees' personal skill sets," a spokesman for IBM India said Monday.

India is a key hub for the global delivery of services by IBM, as the company takes advantage of the country's large pool of skilled labor. IBM had 73,000 staff in India at the end of last year, up from 53,000 at the end of 2006.

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IBM has introduced new procedures to evaluate its staff in India with an eye to improving quality, with staff that don't make the grade being asked to leave.

"We are pioneering new ways for our people to certify their skill levels as both a validation of their value to clients and to reinforce the quality of our employees' personal skill sets," a spokesman for IBM India said Monday.

India is a key hub for the global delivery of services by IBM, as the company takes advantage of the country's large pool of skilled labor. IBM had 73,000 staff in India at the end of last year, up from 53,000 at the end of 2006.

The IDG News Service is a Network World affiliate.