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Microsoft takes big step in managing enterprise handhelds

Mobile Device Manager embraces Windows Mobile 6.1 clients
By John Cox , Network World , 04/03/2008
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LAS VEGAS -- One new bit of code in Windows Mobile 6.1 makes this otherwise-minor release of Microsoft’s handheld operating system a watershed for enterprise users.

The new code contains hooks into Microsoft’s System Center Mobile Device Manager 2008 (MDM), a new server application that is the first major effort by the company to make handhelds as manageable and secure as PCs. At the CTIA Wireless show, Microsoft announced that MDM, unveiled last October, was now shipping.

The company also said that a handful of mobile carriers are preparing subscription service plans for enterprise customers, built around MDM. The carriers will offer simplified licensing for the application, one-call tech support, and an optimized network connection for subscriber devices.

Enterprises face a daunting set of challenges in administering and securing Windows Mobile handhelds and the corporate data they carry. In meeting these challenges, Microsoft has lagged far behind a group of well-established rivals, both large and small. (Compare client management products.)

MDM is a major step forward for Microsoft. It’s a licensed server application, deployed behind the firewall, with a gateway server in the DMZ. Each mobile client needs a separate access license. The server works only with Windows Mobile 6.1, just released and due out on new phones by mid-year. Version 6.0 phones can be upgraded to 6.1, says John Traynor, a senior director in Microsoft’s Mobile Communications Business.

In Version 6.1, Microsoft added code to support automatic device enrollment, a new mobile VPN, and mobile VPN drivers for WLAN and cellular adapters. As a result, devices with Version 6.1 can register automatically with MDM, with no additional client code to download or administer. “Typically a user would be provided a one-time [registration] password,” Traynor says. “They input their e-mail address on the device, with the password, the device registers automatically, and then downloads the relevant [management and security] policies. It’s a very simple process.”

This first MDM release has 130 such policies, implementing and enforcing a wide range of administrative and security controls on the handsets. Among other things, administrators can permit or block specific applications on the device, encrypt different types or groups of files and data, and disable cameras or any of a number of communications interfaces, including Bluetooth and Wi-Fi.

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Upgrade 6.0 to 6.1 - not for manyBy Anonymous on April 4, 2008, 2:44 pmthe list of phones that will get the 6.0 to 6.1 upgrade seems very, very small when you consider the number of 6.0 devices. I don't see the Shadow, Dash and others...

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System Center Mobile Device, it's about timeBy Microsoft Subnet on April 3, 2008, 7:42 pmWith all the effort Microsoft has put into developing products that manage clients, its about time that its mobile clients were included into the mix. It's a shame...

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