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Another Apple-heavy Episode. Listen now!
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End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
The market for products to improve the delivery of application software over networks remains dynamic and innovative. Vendors focused on solving enterprises' most-pressing application problems have become the top players.
Both private and public sector organizations need their network to be as secure as possible because the attacks are coming from all sides. Managing user identity enables organizations to know who attempts to get onto the network and access resources, when they are on, what they are doing, and where they have been on the network, not to mention where they can go on the network. In this webcast, we discuss how secure identity management cost-effectively delivers granular network protection, increases user productivity, satisfies regulatory compliance and decreases cost for IT organizations.
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Thanks:-)- Anonymous
Staying connected with customers, partners and co-workers is vital in today’s competitive economy. Missed calls can result in lost opportunities and can weaken companywide job performance. Integrating cell phone and Wi-Fi environments, and adding the benefits of presence and instant messaging, is the holy grail. Call it mobile unified communications (UC).
Mobile UC makes it possible for a smartphone to seamlessly roam between cellular and corporate Wi-Fi worlds, and support unified communications tools such as e-mail, presence, IM and contacts, and PBX desk-phone functions such as extension dialing, call forwarding and call transfer.
Mobile UC phones behave like desk phones, which means users carry just one device and can be reached using a single business telephone number. Mobile UC users are more productive because they can be reached regardless of where they are, such as roaming or sitting at their desk with a phone and PC at arm’s reach.
A total mobile UC solution consists of a server, installed on the corporate LAN, and a client installed on a smartphone. When a mobile UC user is in the office and in range of Wi-Fi, the handset client associates with the wireless LAN. The client conforms to the network security requirements and registers with the configured server after successful authentication and authorization. Once connected, phone calls may be made from, or received by, the client over the Wi-Fi network using Session Initiation Protocol (SIP) configured to the local hosting PBX.
Calls made from the mobile handset behave as if they were being made from a PBX desktop extension. They support standard PBX features and display the business PBX caller ID for calls to local or public switched telephone network, or PSTN, phone numbers.
When the user leaves the building the handset client utilizes standard cellular (GSM or CDMA) networks to register with the corporate mobile UC server. Support of capabilities such as presence, visual voice mail and secure IM is achieved without any extended service provider network enhancements. Voice calls are placed and received using the cellular voice bearer channel.
Mobile UC is economic/business justifiedBy Rich Watson on May 19, 2008, 7:58 pmMobile UC (of which FMC is a core component) actually leverages a company’s existing WLAN and PBX investments, which leads to a faster ROI because it helps offset...
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FMC A Non StarterBy Anonymous on May 19, 2008, 12:08 amNo company has ever been able to show an economic or business justification for the automated hand-off feature of FMC. When all the additional costs are added into...
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