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Web-based lending exchange LendingTree, which generates leads in the mortgage business by accepting online customer information, yesterday disclosed that it believes several former employees illicitly helped a handful of mortgage lenders gain access to customer data.
"Recently, LendingTree learned that several former employees may have helped a handful of mortgage lenders gain access to LendingTree's customer information by sharing confidential passwords with the lenders," LendingTree stated in a letter sent April 21 to its customers. "When we learned of this situation, we quickly contacted the authorities, and LendingTree is helping with the investigation. We promptly made several system-security changes. We also brought lawsuits against those involved."
LendingTree spokeswoman Allison Vail acknowledged the letter had been sent to customers, but declined to provide further details, such as how many customers would be affected.
LendingTree believes the lenders gained illicit entry to its data systems to access LendingTree’s loan-request forms between October 2006 and early 2008. The Charlotte, N.C.-based firm stated that the loan-request forms contained such customer data as name, address, e-mail address, telephone number, Social Security Number, income and employment information.
LendingTree said it is not aware of identity theft or fraudulent activity resulting from the breach.
Comments (7)
This is corporate espionageBy ashimmy on April 23, 2008, 11:46 amThis represents good old fashioned corporate espionage. Different than the idenity theft that is so common today. I have written more about this on my blog here.
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LendingTree should be sued!By Anonymous on April 23, 2008, 11:21 amHad LendingTree been using the Trusted Computing Group's (TCG) approach to safeguarding their IT infrastructure this could not have happened. Everybody needs strong,...
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Lending Tree should have had the right products right from the sBy Anonymous on April 23, 2008, 1:47 amThere is nothing worse than being hacked by your own employees - when dealing with money and people personal data and life they should have protected themselves...
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LENDING TREE IS LIABLE FOR CUSTOMER'S INFO.By Anonymous on April 22, 2008, 8:13 pmLENDING TREE NEEDS TO GET SLAPPED WITH A HUGE LAW SUIT. LENDING TREE COMPROMISED CUSTOMERS PERSONAL DATA AND SHOULD CONTACT THOSE EFFECTED AND BUY THEM A ID THEFT...
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Lending PracticesBy Anonymous on April 22, 2008, 3:54 pmSimilar to "Loan Sharks" there is a flaw in our ecomomic policy that allows non-humans to deal in the world of financial products. However "Loan Sharks" are not...
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