Skip Links

DNSstuff.com
Get information about your IP
IP Information
50+ On-demand DNS and network tools

Network Management

Videos

rssRss Feed
Get instant email notification when white papers, webcasts, executive guides are added to our library.  Stay informed and up-to-date with the latest on IT Technologies with Network World's Resource Alerts.
Audio

Interop emphasizes savings; Rackspace launches cloud storage. Listen now!

Network World 360

Summer blockbuster movie preview. Listen now!

Network Downtime

Additional Resources

RSS

FEATURED REPORTS

Executive Guide: Storage Heats Up HP

Get the latest on storage technologies that allow IT professionals to better cope with new IT demands. Learn how storage technologies can help you successfully tackle e-Discover, regulatory compliance, green data center initiatives and the data explosion. Get all the details now.

RSS

FEATURED WEBCASTS

HP Live Webcast: Create a more efficient NOC HP

HP's Network Lifestyle Management can help you automate network processes and improve NOC efficiency. This webinar is part three of a four part series on Business Services Management (BSM) evolution to help you better align IT with business objectives. Register for this event scheduled for Wednesday, January 30, 2008 at 11:00 a.m. PDT/2:00 p.m. EDT to learn more. Register for this live webcast now.

IT Buyer's Guides

View All Buyer's Guides

Free Newsletters

Sign up and receive the latest news, reviews and trends on your favorite technology topics

Save The Date!
What They Are Saying

So the line of defence remains is "PIN NUMBER" Wowww what a strong security ? HSBC , invest some money...- Anonymous

Join the Discussion

Partner Content
NetScout

NetScout is one of the world's premier providers of integrated network and application performance management solutions.

www.netscout.com

Implementation Best Practices

This guide provides a comprehensive checklist for implementing a proactive Network and Application performance management solution.

Learn More Now.

Reduce Time to Troubleshoot

Discover a unique and powerful approach to reducing MTTR in complex environments.

The KPI to Flow
to Packet Process.

Know What's on Your Network?

Distinguishing Business Use of the Network from Recreational Use.

Read the Whitepaper.

Salvation Army CIO uses IT to support nonprofit

By Todd R. Weiss , Computerworld , 04/30/2008
  • Social Web 
  • Email 
  • Feedback 
  • Close

Nonprofit doesn't mean low-tech at the Salvation Army.

As the CIO of the Salvation Army's USA Western Territory since 1997, Clarence White is responsible for running IT operations for chapters in 13 western states that are linked together in a cohesive operation to provide social services to millions of needy people.

But if all you know about the Salvation Army is the red kettles and the bell ringers during the holidays or the familiar chain of thrift stores run by the agency, then you're missing a lot. Inside the Western Territory's IT department, there are innovative projects going on as the nonprofit agency seeks to do the most it can with the fewest dollars so that it can put most of its money into its core mission.

White, 45, was previously CIO for the Salvation Army in Canada for nine years. He also worked in IT for PricewaterhouseCoopers Information Technology Consulting practice and at the global chemical manufacturer ERCO Worldwide (USA) in Toronto.

His 75-person IT staff supports about 6,000 employees. White, a 2008 Computerworld Premier 100 IT Leaders honoree, recently spoke about how his department stays on the cutting-edge of technology to serve its users.

Are IT needs different for nonprofits like the Salvation Army or are they basically the same as in for-profit businesses? They're very similar, other than the fact that we have so many diverse activities.

In our business, one of the key differences is that we do end up developing a lot of our own software rather than purchasing it. Our business is different. We're not manufacturing a product and selling it. And we don't have the same levels of regulations and scrutiny that for-profits sometimes have. So therefore the off-the-shelf products sometimes just don't fit what we do. They'll be bloated in certain areas and not applicable in certain areas.

The second reason is because we found it to be more cost-effective. When we develop it ourselves, we don't have to pay license fees per seat. Obviously, we're very cost-sensitive. It would only work if we were good at developing software, and we are.

1 | 2 | 3 | 4 | 5 | 6 |  Next >
Comment
Login
Forgot your account info?
Add comment
Anonymous comments subject to moderator approval. Register here for member benefits.
Have a NetworkWorld account? Log in here. Register now for a free account.
First Name
Last Name
E-mail
Zip Code