Being available to troubleshoot tech problems remotely, at all hours of the night and on weekends, goes with the territory for IT pros. But working from home during business hours? Not so much. There are signs, however, that attitudes could be changing.

CIOs polled late last year by Robert Half Technology indicate telecommuting by IT staff members is gaining ground in some companies. Asked if their IT workforce is telecommuting at a higher rate than five years ago, 21% said they have more telecommuters now, 23% said it’s the same proportion, and only 3% said fewer IT employees are telecommuting. Just over half (51%) of the 1,400 respondents said they don’t offer telecommuting to IT staff.

The impetus for IT workers to work from home is likely no different from what’s driving any other profession to consider telework: Sky-high gas prices, traffic congestion, a desire to be environmentally friendly, business continuity, commercial real estate savings, and the appeal of flexible work arrangements, to name a few of the drivers.

Click to see: Pie chart about telecommuting

“There are plenty of good reasons to telework, but right now I think that the big mover is gasoline prices,” says Chuck Wilsker, president and CEO of the Telework Coalition, an organization in Washington, D.C., that promotes telework through education and legislative efforts.

In addition, remote-access technologies have matured a lot over the last several years, making it possible to troubleshoot IT problems in the middle of the night without scrambling to the data center.

“As recently as five years ago, your beeper would go off, you’d have to wake up, leave home, hike it to the office and do something. That doesn’t really happen anymore,” says Jasmine Noel, a partner at Ptak, Noel & Associates. With today’s browser-based systems management tools, “you can get most, if not all, of same functionality that you would get if you were physically in the office,” Noel says.

Logging on from home

IT workers can use technologies like Remote Desktop Protocol (RDP), Secure Shell (SSH) and terminal servers to interact with servers and desktops. Out-of-band equipment and secure remote-access appliances let them access hardware-level controls when the network is down, says Andi Mann, research director at Enterprise Management Associates.