- 4chan hell raisers finding fame brings heat?
- The 10 dumbest mistakes network managers make
- NetApp quits bidding war in face of EMC opposition
- CompuServe closes after 30 years
- Google to launch open-source Chrome OS this year
Nvidia took a one-time warranty charge of US$196 million against its second-quarter revenue on Tuesday, saying that amount should cover the cost of replacing bad Nvidia graphics chips used in a range of laptop models from different manufacturers. Chairman and CEO Jen-Hsun Huang stopped short of ruling out additional charges related to this problem in the future, but said Nvidia was not obligated to replace the bad graphics chips.
"We're not expecting more write downs in the future," Huang said during a conference call with financial analysts. "We think we have a pretty good handle on the situation. We thought we were relatively conservative, but we'll see how it goes."
"Obviously, this isn't something that we absolutely need to do but we stepped up to do it because we think it's the right thing to do," he said.
Nvidia reported a second-quarter loss of $121 million on revenue of $893 million, partly due to the one-time warranty charge.
Some Nvidia graphics chips used in laptops have failed at alarmingly high rates, an issue the company attributed to weak silicon die and packaging material used in the chips.
Twenty-four laptop models sold by Hewlett-Packard and 15 Dell laptop models are affected, underscoring the breadth and severity of the problem.
Affected laptops may have displays that do not function, display random characters or lines on the screen, or simply fail to start when turned on, the computer makers said.
To address the problem, Dell and HP have issued BIOS updates that run laptop fans continuously or more often in an attempt to lower system temperatures and reduce the heat stress on the graphics chips that is causing them to fail. The companies have also extended two-year warranties to some users hit by the problem.
Users with a graphics chip that fails after their laptop warranty expires appear to be out of luck when it comes to getting a replacement.
The size of the charge recorded by Nvidia to cover the bad graphics chips suggests the scale of the problem is significant, despite Nvidia's claim that only a small percentage of chips have failed. The charge taken by Nvidia is nearly eight times the $25 million the company set aside on its balance sheet to cover the costs of warranty liabilities across all of its product lines.
Partner Content
Explore the Ultrium Edge
The powerful tape technology can address data security with tape encryption as well as long term data protection.
Find Out More
Disk and Tape Square Off
Discover what disk and tape really cost and which solution provides lower total cost of ownership and optimizes energy use for your organization
Download this White Paper
Don't Fall for the Myths
The Clipper Group explores the truth behind the myths of tape, digging into the misconceptions in the disk vs. tape debate.
Review this information
information examination
An examination of information security issues, methods and securing data with LTO-4 tape drive encryption
Read this analysis
Comments (1)
HP TX1000 BLANK SCREENBy orlandop on November 21, 2008, 10:18 pmI have a tx1000 and from day 1 it has ran extremely hot. At month 13 it died, right after the warranty finished. What happened was the computer would come on, all...
Reply | Read entire comment
View all comments