Remote management solution targets IT benefits for SMEs

Unable to avail the full IT benefits due to budgetary constraints, Asian small and medium enterprises (SMEs) may soon find support in a remote monitoring and management (RMM) software.

With software-as-a-service (SaaS) as the business model, partners Value Advantage and Level Platforms are now able to assist Asian SMEs manage their IT resources more efficiently and without requiring huge budgets.

Value Advantage recently forged an agreement to bring Level Platforms's RMM software Managed Workplace to Asia. More than 3,000 IT managed service providers (MSPs) in 30 countries are using this solution.

With this arrangement, MSPs will no longer be bothered by the hassles of RMM platform deployment such as technical complexity, infrastructure cost, licensing commitments, and an extended learning curve.

Free from these burdens, MSPs can increase their sale and delivery of more efficient services.

Linking MSPs with SMEs

Value Advantage will also link SMEs with MSPs leveraging Managed Workplace. With IT support, it is expected that SMEs will be able to prudently align their resources with service demands while reducing costs.

Singapore alone nurtures an estimated 160,000 SMEs with most of these operating in the absence of important internal IT resources.

Greg Lipper, VA chief executive officer, describes Managed Workplace as "ideal" for the Asian SME market.

"It is light with its agentless design yet extremely deep and accurate in discovery and monitoring," Lipper said. "It also leverages the technology advancements of Microsoft, Intel and dozens of other vendors important to Asian SMEs."

For his part, Level Platforms' CEO Peter Sandiford expressed confidence that VA's business model "has the potential to bring the benefits of managed services to thousands of companies in Asia."