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Microsoft's latest round of security patches appears to be causing some PCs to seize up and display a black screen, rending the computer useless.
The problem affects Microsoft products including Windows 7, Vista and XP operating systems, said Mel Morris , the CEO and CTO for the U.K. security company Prevx.
Microsoft denies that its patch causes BSOD
The evolution of Microsoft Windows
Prevx was alerted to the problem by users of its security software last week, Morris said. Microsoft apparently made changes to the Access Control List (ACL), a list of permissions for a logged-on user. The ACL interacts with registry keys, creating visible desktop features such as a sidebar.
However, the latest patches appear to make some changes to those registry keys. The effect is that some installed applications aren't aware of the changes and don't run properly, causing a black screen, Morris said.
Security applications seem to be particularly affected. Morris said users of other security products have also complained about the issue, even going so far as trying to reinstall the operating system to fix it.
"If you've got this problem, it's massively debilitating," Morris said.
Prevx has released software that fixes the registry to match the ACL settings, which should resolve the problem, Morris said. Users could do this on their own by modifying their registry settings, but making alterations to those settings is risky since it can severely affect how the operating system runs.
On Nov. 10, Microsoft released 15 patches for vulnerabilities in Windows, Windows Server, Excel and Word.
Morris said Microsoft was likely just trying to fortify the security of the operating systems when it inadvertently made the error in its patches. "It's one of those things that happens from time to time when you have a dynamic operating system," he said.
Morris said his company hasn't contacted Microsoft yet but will send the company a copy of the software fix.
Prevx has more detail on the issue on its blog and posted the software fix, which is free.
Windows has at least 10 different issues that could potentially cause a black screen, wrote Dave Kennerley who works in support for Prevx.
"Our advice is try our tool first," Kennerley said. "If it works, great. If it doesn't, you are no worse off."
Microsoft officials could not be immediately reached for comment.
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Comments (24)
Solution: Don't run Security appsBy Anonymous on November 30, 2009, 9:03 amAny app that is broken by these changes isn't worth the money.
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Spoken only like a true Microsoft fanboy!By Anonymous on November 30, 2009, 11:19 amIsn't worth the money? If an MS update breaks anything it still breaches an implicit bond and further justifies any and all efforts to supplant the OS as the industry...
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Isn't worth the money? Microsoft Bigot!By Anonymous on November 30, 2009, 11:23 amIsn't worth the money? Microsoft Bigot!
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Do Some HomeworkBy Anonymous on November 30, 2009, 11:25 amHmmm 15 patches...so which one is the culprit? Do your readers a service and point out the alleged patch at fault.
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They can't point out the cupritBy Anonymous on November 30, 2009, 2:10 pmThey can't, because all their content comes from vendors and Prevx didn't write that part for them. How good of Prevx to offer to share their solution with Microsoft...
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Wich one of the 15 patches?By Anonymous on November 30, 2009, 3:08 pmBy knowing the bad patch we will be able to proceed with the remaining 14.
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