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PC World - Apple CEO Steve Jobs took the stage today to answer the burning questions regarding the iPhone 4 death grip. Apple addressed most of the questions, stressing that the media has massively overblown the issue.
To see how it all went down, the timeline below should give you the full picture.
June 24: Apple launches iPhone 4
The iPhone 4 went on sale, and as usual, hundreds queued outside Apple stores across the world to get their hands on the hot new phone.
When contacted about the issue by Engadget, Steve Jobs and Apple replied that you simply shouldn't hold the iPhone 4 in such a way that alters the reception.
June 25: Software fix could solve woes
AppleInsider reports that a software fix in iOS 4.0.1 would solve the death grip.
June 28: Apple sells 1.7 million iPhone 4s
Apple announced that it sold over 1.7 million iPhone 4s, in just three days of availability, making the device its most successful product launch to date.
Nokia meanwhile took a stab at the iPhone 4 death grip on their blog.
June 30: Motorola Droid X has a laugh
Motorola and Verizon poked more fun at the iPhone 4 antenna problem, hoping to bump sales of the Droid X. The companies ran a full-page ad in the New York Times saying the Droid X's antenna is "the kind that allows you to hold the phone any way you like and use it just about anywhere to make crystal clear calls."
July 2: Letter to iPhone 4 users
Apple released an open letter explaining that there is a problem with the way all iPhones display signal bars, and promised a software update to address the issue in a few weeks.
July 12: Consumer Reports throws iPhone 4 under the bus
Consumer Reports confirmed the iPhone 4 antenna problems and said that it could not recommend the device because of it.
July 14: Round two from Consumer Reports
Consumer reports reiterated in a blog post that the iPhone-maker is obliged to "offer a product that works consistently and reliably out of the box."
July 15: The day before
iOS 4.0.1 arrives, fixes signal bars display issue, but not the death grip.
July 16: Apple faces the music
Steve Jobs took the stage at Apple's Cupertino campus to address Antennagate. As expected, he announced Apple sold 3 million iPhone 4s to date. Here are the biggest points from Jobs' press call (watch the whole conference here):
· Death grip is a common problem with other smartphones (demonstrated with a Droid Eris, Samsung Omnia 2 and a BlackBerry Bold).
· iPhone 4 drops less than one call per hundred (more than the 3GS).
· 0.55 percent of iPhone 4 AppleCare calls complained about antenna or reception.
· iPhone 4 return rates 1.7 percent; iPhone 3GS 6 percent.
· 20 percent of iPhone 4 customers leave store with a case (vs. 80 percent for 3GS), due to new design and not enough cases.
· Free bumper cases for every iPhone 4 customer (until September 30).
· White iPhone 4 arrives end of July.
· Proximity sensor problems fix in the works.
Originally published on www.pcworld.com. Click here to read the original story.