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Verizon Wireless outage outraging customers

Second data service outage in December for Verizon Wireless

By , Network World
December 21, 2011 09:54 AM ET

Network World - Verizon Wireless customers have taken to the carrier's support forums and social media sites such as Twitter to complain about what appears to be a nationwide 3G/4G wireless data outage.

There were no signs on the Verizon Wireless website or its Twitter feeds regarding the outage, which according to some customer reports started as early as last night. UPDATE (Wednesday 2pm: Verizon has issued a statement regarding its LTE network outage. More here: Verizon: LTE services "returning to normal").

BACKGROUND: How to survive a cloud outage 

However, forums on the Verizon Wireless site were filled with notifications from customers located everywhere from Des Moines to Nashville to Tampa. "Right now I'm showing 3G on my Thunderbolt, but it's slow and then turns off....I'm getting very tired of this.....", Pekin, Ill., and Toledo regarding the outage.

Customers also took to Twitter with posts such as:

"It's the Galaxy Nexus' fault probably."

"Verizon facing another data outage across the country: Twenty-eleven has been a rough year for Verizon Wireless"

And:

"Verizon is the new AT&T."

Verizon Wireless customers were whacked with intermittent outages on Dec. 6 as well.

2011 has been The Year of the Outage, with Juniper Networks recently being fingered for a big Internet outage in November, plus RIM and others suffering outages throughout the year.

Are you affected by the outage? If so, chime in via our comments box.

Read more about wireless & mobile in Network World's Wireless & Mobile section.

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