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WHAT AVAYA NEEDS TO DO: 5 Ways Avaya can stave off irrelevancy
Virtualization of communication services is the "next big wave" in virtualization, because of the efficiencies virtualized equipment provides users, Barnett says. Having integration with VMware also allows the Aura platform to take advantage of VMware tools, such as vMotion, he says. In this scenario, a UC manager would be able to install updates, fix a broken VM in the stack or provide maintenance to the system without bringing it offline by simply migrating applications from running on one VM to another. Avaya's goal, he says, is to provide a zero downtime environment.
Enterprises seem open to the idea of virtualizing their UC platforms, says Lazar, the Nemertes analyst. Concerns around performance lag when running virtualized environments are beginning to fade. If systems are architected to the specifications the vendors provide, latency should not be an issue, he says, even in a virtualized environment. Large enterprises and service providers, he believes would have the most use for this technology. A virtualized Aura platform could make it easier for Avaya channel partners to create cloud and managed hosted versions of UC platforms for customers, he notes.
Read more about voip & convergence in Network World's VoIP & Convergence section.