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Avaya virtualizes UC Aura platform

Avaya follows moves by Cisco, Siemens and other communication providers in opening its system up to be virtualized as businesses look to virtualize their UC apps

By , Network World
December 05, 2012 12:09 PM ET

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Virtualization of communication services is the "next big wave" in virtualization, because of the efficiencies virtualized equipment provides users, Barnett says. Having integration with VMware also allows the Aura platform to take advantage of VMware tools, such as vMotion, he says. In this scenario, a UC manager would be able to install updates, fix a broken VM in the stack or provide maintenance to the system without bringing it offline by simply migrating applications from running on one VM to another. Avaya's goal, he says, is to provide a zero downtime environment.

Enterprises seem open to the idea of virtualizing their UC platforms, says Lazar, the Nemertes analyst. Concerns around performance lag when running virtualized environments are beginning to fade. If systems are architected to the specifications the vendors provide, latency should not be an issue, he says, even in a virtualized environment. Large enterprises and service providers, he believes would have the most use for this technology. A virtualized Aura platform could make it easier for Avaya channel partners to create cloud and managed hosted versions of UC platforms for customers, he notes.

Network World staff writer Brandon Butler covers cloud computing and social collaboration. He can be reached at and found on Twitter at @BButlerNWW.

Read more about voip & convergence in Network World's VoIP & Convergence section.

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