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Another issue the survey asked about, managing cloud-based SSL certificates, revealed a mixed bag of activity. About a quarter of the IT managers said they thought it was "easy," but 8% "don't even try." Elliott said he doesn't know if that suggests that some companies simply are better organized to manage SSL certificates overall in the enterprise or the cloud. However, "organizations are responsible for managing their own certificates," he said.
In its recommendations for better use of cloud, Symantec said the first thing is focusing on policies and the individuals who all have a stake to make it work, rather than merely the technologies and platforms.
Ellen Messmer is senior editor at Network World, an IDG publication and website, where she covers news and technology trends related to information security. Twitter: @MessmerE. Email: firstname.lastname@example.org.
Read more about cloud computing in Network World's Cloud Computing section.