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UPDATE: suffers outage: Nearly $5M down the drain?, the major online retailer, is down for 49 minutes

By , Network World
January 31, 2013 04:01 PM ET

Network World - The homepage, the portal into the multibillion-dollar online retail website, experienced a 49-minute outage on Thursday afternoon.

Rumblings of an outage began popping up on Twitter at about 2:40 p.m. EST. Multiple attempts to access the site around 3:15 p.m. EST on Thursday were met with the message: "Http/1.1 Service Unavailable." By 3:30 p.m. EST the site appeared to be back online.

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A spokesperson for Amazon, Ty Rogers, said Thursday after the issue had been resolved that the homepage was negatively affected, but other pages on the site were still accessible.

Amazon officials have said that the biggest customer of the company's cloud division - Amazon Web Services (AWS) - is AWS has experienced a variety of outages during the past three years, but usually the retail site is not impacted. An October 2012 Amazon Elastic Block Storage outage knocked out customers such as Reddit and an outage on Christmas Eve in 2012 brought down streaming movie service Netflix, but not In this case, appears to be down, but the status report page for AWS's cloud division does not show any issues.

The website confirmed that is down on Thursday afternoon.

Rogers said AWS's cloud was not affected by Thursday's issue. Some media, such as Gizmodo, reported that a hactivist group took credit for the outage on Twitter, but the cause of the outage has not been verified.'s latest earnings report showed that the company makes about $10.8 billion per quarter, or about $118 million per day and $4.9 million per hour.

Twitter, the social network site, experienced issues earlier on Thursday as well, but service seemed to be restored by early afternoon.

Check back to for additional information on's outage as it becomes available.

Network World staff writer Brandon Butler covers cloud computing and social collaboration. He can be reached at and found on Twitter at @BButlerNWW.

Read more about cloud computing in Network World's Cloud Computing section.

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