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Big Data Helps Walgreens Treat Walk-in Patients

By Mary K. Pratt, CIO
January 29, 2014 09:22 PM ET

CIO - Clinicians at Walgreens in-store health clinics are using big data to augment conventional medical tools for patient checkups, in order to better assess each patient's condition and provide recommendations.

The goal is to treat patients' immediate needs--that is, the concerns that brought them to the clinic in the first place--as well as to deliver a holistic medical experience that can increase the patient's overall health and avoid future medical costs.

"The ability to deliver advanced analytics at the point of care can help identify and resolve gaps in quality of care," says Heather Helle, who oversees more than 400 clinics as COO of Walgreens' clinics division.

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