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Avoiding branch office clutter

Judicious use of hardware appliances can simplify technology deployments -- but beware the risk of overloaded branch offices
Network Optimization Alert By Ann Bednarz , Network World , 05/01/2007
Ann Bednarz
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Associate News Editor Ann Bednarz covers the latest news on application acceleration, content delivery and more.

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Dedicated hardware appliances can offer a relatively quick way to deploy new technologies in a data center or branch office, but lately some IT managers say they’re leery of becoming overwhelmed by appliance clutter.

Branch offices, in particular, are susceptible to appliance overload because of the generally limited availability of onsite IT staff.

According to Forrester Research, it’s conceivable that a branch office could wind up with nearly a dozen distinct appliances - security devices such as firewalls and antivirus gateways; file-sharing accelerators; WAN optimization appliances; IP communications infrastructure; and management devices such as those geared for networking monitoring or IP address management.

My colleague Denise Dubie talked to Koie Smith, an IT administrator at law firm Rainey, Kizer, Reviere & Bell, about this issue for a story she recently wrote. Smith summed things up this way: “The appliance form factor is very appealing, but there is a point at which there are just too many appliances. You can have a limited amount of rack space, and for the most part, the goal is to reduce the number of devices you have to manage.”

Forrester recommends companies plan to systematically reduce the number of boxes in a branch office by investing in gear that performs more than one function. For example, a unified threat management device could combine previously distinct functions such as firewall, intrusion detection, antivirus, antispyware and Web content filtering.

Network optimization, too, is a prime area for feature consolidation -- and many vendors are ahead of demand in this respect. Companies such as Blue Coat Systems, Juniper Networks and Riverbed have combined WAN-optimization capabilities, such as caching and compression, with wide-area file services functions, for example.

Cisco is taking things even further, Forrester notes, with its Integrated Services Router, which combines routing, switching, wireless, security, IP PBX, and soon wide-area file services and WAN optimization.

Overall, the advantages of hardware appliances are clear: They come preconfigured, they often are easier to deploy than traditional software stacks, and they come from a single vendor, which can simplify troubleshooting.

Ann Bednarz is associate news editor at Network World.

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