I've written several newsletters on the broad topic of how to prepare for and conduct an interview, from both the interviewer's and the candidate's viewpoint. Here's a list of procedural points on good interviewing practices that are so obvious they are frequently forgotten.
* Arrive at least 10 to 15 minutes early for the interview. If you rush in with one minute to spare, you're already mentally stressed. Plan to have enough time to review your notes or reread the company's annual report (a copy is often available in the visitors' area).
* Dress properly. For women, this means a skirted business suit, business blouse, and closed-toed shoes. Easy on the makeup and jewelry. For men, a blue suit, white shirt, and contrasting tie. Black, lace-up, well-shined shoes always work.
* Remember the basics of an introduction - a comfortably firm handshake, eye contact, and a smile. When a woman and a man meet, it's the woman's option to shake hands.
* Remember the name of everyone you meet, including receptionists and secretaries.
* Take plenty of business cards. Politely ask for a card from everyone you interview with.
* Pay attention to your posture, rate of speech and smile. Put some spring in your walk. Believe it or not, interviewers are trained to evaluate those kinds of things.
* Listen attentively to what is being said. Don't tune out the interviewer while you prepare your next statement.
* Thank everyone who interviews you and express interest in the job.
*Send a thank-you note within 24 hours to all the decision-makers. That's one reason you want to get their cards - you'll get the spelling of the name, title, and address correct.
A thank-you call can be substituted for the note in some cases - if in doubt, send the note. A written note is strongly preferred over e-mail.
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Amy Schurr is an editor for Network World's Management Strategies and Features sections. If you have any career topics you'd like her to cover or want to comment on this newsletter, you can reach her at aschurr@nww.com.
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