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VoIP, unified messaging, products and services
Network World - AT&T has announced the availability of Microsoft Office 365 from AT&T, offering a cloud-based solution designed for small business owners. According to the 2012 AT&T Small Business Tech Poll, "half of small businesses expect to have all their employees using wireless technology to work remotely by the end of this year," so this offer is meant to support the SMB that recognizes the value of cloud-based applications inclusive of remote access via smartphones and tablets.
One of the AT&T's key differentiators is a full service and support solution, leveraging the AT&T Tech Support 360 service program. Support services deliver hands-on activation, setup, and migration of the solution from existing systems to Microsoft Office 365.
AT&T also offers a Microsoft Office 365 product suite that includes:
• Professional email and calendar sharing with Microsoft Exchange
• Microsoft Office productivity tools
• Instant messaging via Microsoft Lync, PC-to-PC calling, and integrated presence
• Web conferencing and HD videoconferencing
• File sharing and document management
Pricing starts at $6 a month per user and ranges up to $20 a month, depending on individual business user needs.
Commenting in a statement, Ebrahim Keshavarz, vice president of small business product management, AT&T, said, "AT&T is committed to providing small business customers with communications and cloud-based applications that help businesses be more efficient, and ultimately, more profitable. Microsoft Office 365 from AT&T gives small businesses the same powerful tools available to large enterprises but designed specifically with the small business owner in mind."
Eddie O'Brien, vice president, Operator Channels, Microsoft, added, "Customers are choosing Microsoft productivity solutions because they deliver a more complete experience and greater flexibility to move to the cloud on the customer's terms. With AT&T's wealth of experience working with small businesses, customers using Office 365 will have an always up-to-date service that delivers enhanced features and new capabilities as soon as they are available."
Read more about voip & convergence in Network World's VoIP & Convergence section.
Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. Larry Hettick, an independent analyst and consultant, is a 30-year industry veteran. He has covered VoIP and UC at Network World for 12 years.