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VoIP, unified messaging, products and services
Network World - 8x8 has launched its cloud-based business communications services across Canada, marking the company's first international offer outside of the U.S. 8x8 also announced that it plans to extend its reach to other countries in the future. 8x8's services will be delivered from its network of data centers in the U.S. and Saskatchewan, Canada.
BACKGROUND: 8x8 upgrades mobility solution
The 8x8 Virtual Office cloud communications suite will be available immediately in most Canadian provinces, offering small and midsize businesses (SMBs) services such as hosted VoIP, contact center, UC and videoconferencing. Customers can select local phone numbers within their province or use virtual numbers from Canada, the United States and around the world, saving inbound callers the expense of long-distance charges. Companies with locations in Canada and the United States can avoid toll charges with virtual PBX enabling extension dialing supplied by 8x8. The company's Virtual Office service also offers service extensions to smartphones and tablets at no additional charge.
According to the company, all 8x8 services comply with applicable Canadian laws such as the ability to locate 911 callers and Canadian tax laws. Commenting is a statement, 8x8 Chairman and CEO Bryan Martin said, "8x8's cloud communications services are designed to provide the reliability, flexibility and scalability that Canadian companies need. More than 30,000 U.S. businesses use 8x8, and this expansion is a major first step toward providing SMBs worldwide with a cost-effective, enterprise-grade way to empower their communications."
No stranger to VoIP services, 8x8 has been delivering business communications services since 2004, and in 2012, it was named a market "Leader" in Gartner's Magic Quadrant for unified communications as a service (UCaaS) in North America and recognized as the No. 1 Provider of Hosted IP Telephony by Frost & Sullivan.
Read more about voip & convergence in Network World's VoIP & Convergence section.
Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. Larry Hettick, an independent analyst and consultant, is a 30-year industry veteran. He has covered VoIP and UC at Network World for 12 years.