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VoIP, unified messaging, products and services
Network World - A busy news week with announcements from BlackBerry, AT&T and MegaPath.
BlackBerry announced that its Blackberry Messenger application will add the ability to conduct VoIP calls over Wi-Fi, real-time video chats between BlackBerry 10 devices, and instant messaging conversations. Blackberry Messenger users will also be able to share screens with other BB10 device using new Screenshare technology. Screenshare will enable both consumer-driven sharing for content like photos, along with common business apps and content like PowerPoint and Excel -- all while still staying on the call. The details were disclosed this week at the official BlackBerry 10 launch.
RingCentral announced new features for the Office@Hand service available from AT&T. The cloud-based phone system has added several new key features, including:
Finally, MegaPath launched its Enterprise Trunking voice offering designed to meet the needs of both for multi-location and single-location business customers. These new service supplements augment MegaPath's current SIP Trunking offering by allowing companies of all sizes to purchase the Trunking component with or without MegaPath's access services.
Commenting in a statement on the service, Cindy Whelan, principal analyst, Business Network and IT Services, Current Analysis, said, "Traditionally, medium and large enterprises, as well as distributed businesses, were the segments that leveraged SIP Trunking most often. However, enterprise-class services are becoming critical for small businesses, leading them to adopt SIP Trunking to meet their voice needs. As more companies continue to add SIP Trunking to their communications investment, service providers must enhance their offerings to deliver value-added services that reduce costs, improve productivity and ease management burdens."
Read more about voip & convergence in Network World's VoIP & Convergence section.
Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. Larry Hettick, an independent analyst and consultant, is a 30-year industry veteran. He has covered VoIP and UC at Network World for 12 years.