Search /
Advanced search  |  Help  |  Site map
Click for Layer 8! No, really, click NOW!
Networking for Small Business
Heartbleed bug is irritating McAfee, Symantec, Kaspersky Lab
Server makers rushing out Heartbleed patches
6 Social Media Mistakes That Will Kill Your Career
Canonical's new Ubuntu focuses on the long haul
4 Qualities to Look for in a Data Scientist
Big bucks going to universities to solve pressing cybersecurity issues
Mozilla appoints former marketing head to interim CEO
Box patches Heartbleed flaw in its cloud storage systems
Obama administration backs disclosing software vulnerabilities in most cases
6 Amazing Advances in Cloud Technology
Collaboration 2.0: Old meets new
Data breaches nail more US Internet users, regulation support rises
With a Wi-Fi cloud service, Ruckus aims to help hotspot owners make money
How to get Windows Phone 8.1 today
Secure browsers offer alternatives to Chrome, IE and Firefox
10 Big Data startups to watch
Big data drives 47% growth for top 50 public cloud companies
Here are the options with Heartbleed-flawed networking gear (Hint: there aren't many)
Akamai admits its OpenSSL patch was faulty, reissues keys
Second Google Glass user attacked in San Francisco in two months
Microsoft puts the squeeze on Windows to shoehorn it into 16GB devices
An unnecessary path to tech: A Bachelor's degree
Heartbleed Bug hits at heart of many Cisco, Juniper products

Archive policy change makes big difference

Related linksToday's breaking news
Send to a friendFeedback

Sign up to receive this and other networking newsletters in your inbox.

Early this year, I wrote about a financial services company that operates a Novell GroupWise environment and had established a policy of archiving all messages that were older than four months. Here's an update.

The policy of archiving all content older than four months created a number of problems for this company. First, the archive grew so large that users of the system had difficulty accessing individual archives and locating documents and messages within the archive.

Because there was no incentive to manage e-mail, users would simply allow their message stores to fill with useless information. Administrators were forced to run a tool that would check and repair GroupWise 5.x message, user, library and resource databases. It would sometimes take more than 90 minutes to run the check, and often the archive could not be repaired.

This situation prompted the organization to modify its archiving policy so that all messages older than six months would be automatically deleted, although all content is backed up daily to support regulatory audits. The result was that users were forced to manage their mailboxes and archive content appropriately.

In the four months following the change, administrators are finding that the new system works wonderfully.

Users are archiving their important data and letting the system delete unimportant content instead of relying on IT and the archival servers to manage their data. User complaints about losing e-mail stopped about a month after implementing the policy, as users became accustomed to the new paradigm. The size of the message store has remained relatively constant since implementing the new policy and the performance of the mail servers has improved. User satisfaction - including upper-management satisfaction - is high because e-mail is being delivered in a timely fashion.

This is a good example of how implementing a simple policy at very little cost with no infrastructure investment can have an important impact on overall mail system performance.


An archiving case study

Michael D. Osterman is the principal of Osterman Research, a market research firm that helps organizations understand the markets for messaging, directory and related products and services. He can be reached by clicking here.

Messaging archive
Past newsletters.

NWFusion offers more than 40 FREE technology-specific email newsletters in key network technology areas such as NSM, VPNs, Convergence, Security and more.
Click here to sign up!
New Event - WANs: Optimizing Your Network Now.
Hear from the experts about the innovations that are already starting to shake up the WAN world. Free Network World Technology Tour and Expo in Dallas, San Francisco, Washington DC, and New York.
Attend FREE
Your FREE Network World subscription will also include breaking news and information on wireless, storage, infrastructure, carriers and SPs, enterprise applications, videoconferencing, plus product reviews, technology insiders, management surveys and technology updates - GET IT NOW.