Skip Links

Network World

  • Social Web 
  • Email 
  • Close

Rules for retention

People quit managers, not companies
IT Leadership Alert By Amy Schurr , Network World , 06/01/2004
Sign up for this newsletter now!

Amy Schurr dispenses advice on managing human and capital assets for maximum ROI.

  • Share/Email
  • Tweet This
  • Comment
  • Print

Many workers have rode out the recession in jobs they weren't happy with. As the job market improves, experts expect many workers to begin seeking new positions. If you haven't thought much about retention recently, now is the time to do so, according to Ed Boswell, CEO of the Forum Corp. management development and employee training company.

"People quit managers, not companies," Boswell says. "That's why it's so important for managers to monitor the five key drivers of employee satisfaction and commitment, and why it's critical for companies to make sure their managers have the skills to do so."

To create an environment in which IT staffers are committed to their jobs and satisfied in their roles, Boswell says you need to ensure your employees do the following:

* Understand how their jobs contribute to the execution of the organization's strategy and the achievement of its goals.
   
* Have the opportunity to do meaningful work and improve their skills through interesting assignments and developmental projects.

* Feel as if they are part of the organization through collaborative team environments, open communication and knowledge sharing.

* Believe the organization is committed to employees' work/life balance.

* Receive competitive salaries and benefits, as well as appreciation and recognition for good work.

Taking these steps to really understand what matters to your employees and giving them the tools to meet those needs will help you get better performance and boost retention, Boswell says.

For more information, go to www.forum.com

Amy Schurr is the former managing features editor of Network World.

  • Share/Email
  • Tweet This
  • Comment
  • Print
Partner Content

NetScout and analyst Jim Metzler have teamed to deliver a series of IT Briefs on Network and Application Performance Management leveraging research from NetScout's nGenius & Sniffer users.

www.netscout.com

Metzler on Service Delivery Management

Delivering IT business value by evolving our thinking from managing application performance to focusing on services.

Learn More

2009 Handbook of Application Delivery

Successful IT organizations must know how to make the right application delivery decisions in these tough economic times.

Download the Handbook

Metzler on the Modern IP Network

Discusses the growing emphasis on network management and the need to implement a holistic view of the end-to-end experience of the user.

Read the Brief

Comment
Login
Forgot your account info?
Add comment
Anonymous comments subject to approval. Register here for member benefits.
Have a NetworkWorld account? Log in here. Register now for a free account.

Videos

rssRss Feed