Rules for retention

People quit managers, not companies

Many workers have rode out the recession in jobs they weren't happy with. As the job market improves, experts expect many workers to begin seeking new positions. If you haven't thought much about retention recently, now is the time to do so, according to Ed Boswell, CEO of the Forum Corp. management development and employee training company.

"People quit managers, not companies," Boswell says. "That's why it's so important for managers to monitor the five key drivers of employee satisfaction and commitment, and why it's critical for companies to make sure their managers have the skills to do so."

To create an environment in which IT staffers are committed to their jobs and satisfied in their roles, Boswell says you need to ensure your employees do the following:

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Many workers have rode out the recession in jobs they weren't happy with. As the job market improves, experts expect many workers to begin seeking new positions. If you haven't thought much about retention recently, now is the time to do so, according to Ed Boswell, CEO of the Forum Corp. management development and employee training company.

"People quit managers, not companies," Boswell says. "That's why it's so important for managers to monitor the five key drivers of employee satisfaction and commitment, and why it's critical for companies to make sure their managers have the skills to do so."

To create an environment in which IT staffers are committed to their jobs and satisfied in their roles, Boswell says you need to ensure your employees do the following:

* Understand how their jobs contribute to the execution of the organization's strategy and the achievement of its goals.
   
* Have the opportunity to do meaningful work and improve their skills through interesting assignments and developmental projects.

* Feel as if they are part of the organization through collaborative team environments, open communication and knowledge sharing.

* Believe the organization is committed to employees' work/life balance.

* Receive competitive salaries and benefits, as well as appreciation and recognition for good work.

Taking these steps to really understand what matters to your employees and giving them the tools to meet those needs will help you get better performance and boost retention, Boswell says.

For more information, go to www.forum.com

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