Outsourcing on the rise
Companies are outsourcing as a cost-cutting strategy
IT Leadership Alert
By
Amy Schurr
,
Network World
, 02/03/2009
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Amy Schurr dispenses advice on managing human and capital assets for maximum ROI.
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Amidst the slowdown, some companies are outsourcing some of their IT needs as a cost-cutting strategy or a means of focusing
on their core business. In fact, in 2008, about 76% of announced outsourcing contracts represented new deals.
A new report from Gartner shows existing outsourcing clients are re-evaluating their contracts to boost efficiency and reduce
costs. This affects provider selection and retention, how services are to be delivered, delivery location, and contract pricing.
As you might guess, competition for outsourcing deals remains fierce. According to Gartner, the key here is flexibility because
business change is likely. Some may need to alter contract terms, other businesses will downsize, and others will expand or
acquire other firms.
“Almost one-quarter of these contracts were a continuation of outsourcing with an incumbent provider. With the continued uptake
of selective outsourcing, a provider can remain a key supplier of services to a particular client, yet potentially lose a
portion of its historic contract value,” said Allie Young, vice president and distinguished analyst at Gartner.
One trend to watch for is alternative delivery and acquisition models – what Gartner dubs ADAMs. These include new approaches
to delivering IT services, such as software-as-a-service, business process utility, infrastructure utility, remote management
services, and cloud computing.
“During the next five to seven years, a broad set of new and alternative IT delivery models – already in use by aggressive
early technology adopter organizations – will become mainstream,” predicts Ben Pring, research vice president at Gartner.
“Market excitement over new delivery methods is intensifying and whetting buyers’ appetites for new options and services that
promise greater flexibility, speed-to-solution, lowered capital investment, and pay-for-use models.”
Amy Schurr is the former managing features editor of Network World.
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Comments (3)
outsourcewebsiteBy tinasilvee on February 4, 2009, 4:57 amOutsourcing has so many benefits: 1) Cost Savings 2) Time Zone Benefits 3) Quick Turn Around Time 4) Standardizing Business Processes and many more.... http://www.outsourcewebsite.com
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OutsourcingBy Anonymous on February 4, 2009, 9:22 amYeah, and the one thing you forgot to put is that outsourcing is taking away American jobs which are needed right now to stimulate the economy. Instead greedy corporations...
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OutsourcingBy Anonymous on February 4, 2009, 2:31 pmnot all outsourcing goes overseas and I think someone here has been drinking too much Outsourcing Koolaid. I don't know anyone that uses outsourcing and "quick turn0around"...
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