Dave Kearns is a writer and consultant in Silicon Valley. He installed his first version of NetWare (version 4.61) in 1986, and has used, maintained or worked on every version since. His musings can be found at Virtual Quill. Kearns provides content services to network vendors: books, manuals, white papers, lectures and seminars, marketing, technical marketing and support documents. Virtual Quill provides "words to sell by..." Find out more by e-mail. Comments about this newsletter should be sent to him.