The jury's in on the CMDB - or is it?
CMDB adoption in the real world
Network/Systems Management Alert
By
Dennis Drogseth
,
Network World
, 05/29/2006
Sign up for this newsletter now!
Senior Editor Denise Dubie guides you through the latest developments in management tools and services.
- Share/Email
- Tweet This
- Print
The numbers are in on configuration management database adoption and they're soon to be available in EMA's report "CMDB adoption
in the real world: Just how real is it?" When I first embarked on the research, I wrote a column about the project and suggested that in my view, the CMDB had a life of its own, beyond that of its "creator," the IT Infrastructure Library,
or ITIL. And the numbers are back to prove me right, or wrong.
ITIL is, as most of you know by now, a resource for IT organizations seeking to define and evolve their processes from a best
practice perspective in support of what ITIL calls IT Service Management or ITSM. ITIL provides libraries that can help IT
organizations collaborate more efficiently across silos, address customer requirements more effectively, align more closely
with the businesses that IT supports, and proactively take control of change.
Just as ITIL is itself a resource for IT organizations - ITIL posits a CMDB as a resource that's critical for enabling best
practices for not only configuration management, but also a wide range of other disciplines and processes. At core, the CMDB
is a trusted and dynamic repository of information relevant to such things as infrastructure configuration and topology as
they map to the delivery of IT services. ITIL also extends the CMDB to include "the relationships between all systems components
including incidents, problems, known errors, changes and releases..." as well as "corporate data about employees, suppliers,
locations and business units." ITIL suggests that the CMDB "is likely to be based upon database technology that provides flexible
and powerful interrogation facilities."
In parallel, EMA has been tracking an architectural evolution within the IT management marketplace - a phenomenon all in itself
quite apart from ITIL. This evolution has to do with a shift away from siloed design points towards architecture that favors
more modular building blocks. The still largely unspoken goal of this architectural evolution is to enable management applications
to share data more efficiently, streamlining data collection and enabling more effective analytics in support of faster and
more accurate diagnostics, configuration management, service-level management, etc.
Denise Dubie is senior editor with Network World.
Partner Content
Blue Stripe Software
www.bluestripe.com/
Improving Application Performance Troubleshooting
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
Download Whitepaper
Virtual Vigilance: Managing Application Performance in Virtual Environments
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Download Whitepaper
Application Service Requests: The Missing Link for Pragmatic ITSM
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
Register for Webcast
Comment