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Senior Editor Denise Dubie guides you through the latest developments in management tools and services.
Managing enterprise risk requires IT executives to perpetually perform a juggling act of sorts.
IT executives must provide technologies and services to enable the business to thrive and grow, but at the same time they need to maintain tight controls on resources, access rights and the environment to prevent the risk of technology to the business from outweighing the reward.
"Organizations have always had to manage risk. Business survival requires an organization to successfully manage risk," reads a Forrester Report released last week entitled "Demystifying Enterprise Risk Management." "The challenge is that there are multiple definitions, approaches to and reporting of risk that are managed in silos across the organization. Risk managers must understand the varying views of risk across the organization and decide on a common framework of risk that the entire organization can work within."
That means IT is charged with making certain individuals are equipped to do their jobs without putting the company or its intellectual property in harm's way. For instance, risk management includes ensuring unauthorized individuals are not accessing certain data or working on systems not within their privileges, but it reaches much further than that.
According to Forrester Research, companies must first define risk and apply the comprehensive definition of risk across the entire organization. The research firm narrows it down to: "Risk is the effect of uncertainty on organizational objectives" and "Risk management is the coordinated activities to direct and control an organization to realize the opportunities while mitigating the negative consequences of events." Today several vendors are working to help customers ease the burden of first identifying and then managing risk with technologies falling into the broad governance, risk and compliance (GRC) market.
For instance, IBM earlier this year detailed its plans to address customer pain points around GRC and Symantec followed suit by offering IT-risk assessment services this past summer. And start-ups are emerging to tackle this problem as well. Newcomer Securityworks this week launched itself as a enterprise risk management software provider, after offering services in that market for the past few years.
Denise Dubie is senior editor with Network World.
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
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Improving Application Performance Troubleshooting
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
Download Whitepaper
Virtual Vigilance: Managing Application Performance in Virtual Environments
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Download Whitepaper
Application Service Requests: The Missing Link for Pragmatic ITSM
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
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