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Senior Editor Denise Dubie guides you through the latest developments in management tools and services.
Being a multibillion-dollar company, IBM distributes its fair share of news around technology, services and strategy, but some of the product gems don't always make it into Big Blue's headlines.
Last week at the Pulse Conference in Orlando the vendor discussed work it had completed around its IBM Tivoli Composite Application Manager (ITCAM) product set, which Big Blue first revealed in 2005. The software manages application performance and SOA environments for transaction response times across applications, servers and middleware. IBM included updates to ITCAM in a press release briefly detailing several product upgrades across its service management software portfolio, and the ITCAM release stood out to one industry watcher.
Industry watchers reveal IBM quietly announced earlier this month to consolidate its ITCAM line from several products down
to three: ITCAM for Applications, ITCAM for Microsoft and ITCAM for SOA. According to Jasmine Noel, principal analyst at Ptak,
Noel & Associates, she was impressed that the software has been updated to include discovery, impact management, relationship
mapping and configuration management database capabilities to some degree. This shows IBM understands it needs to integrate
functionalities across its software as well as introduce high-level features at a competitive price to operations teams.
"IBM is putting more than monitoring in the product, which is a deal for application managers with a small budget," Noel says.
Listening to IBM's higher-level presentations, it's clear the vendor values integration among its own product set, and this
portfolio is an example of that.
"IBM is giving customers features integrated into ITCAM that could be considered a starter pack of capabilities for other products. Operations teams can use the product and be able to show value to management as to why they might want to buy, say, a full CMDB going forward," Noel says.
The ITCAM updates are also priced more competitively per managed server, according to Noel (she could not specify exact pricing), and could help IBM better compete against CA's Wily application management technology and Microsoft products in this area. The integration work IBM has done, Noel says, could enable customers to better manage applications using less resources.
Denise Dubie is senior editor with Network World.
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
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Blue Stripe Software
www.bluestripe.com/
Improving Application Performance Troubleshooting
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
Download Whitepaper
Virtual Vigilance: Managing Application Performance in Virtual Environments
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Download Whitepaper
Application Service Requests: The Missing Link for Pragmatic ITSM
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
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