CA stages a software comeback
CA to make several announcements in two key technology areas for the company: security and management
Sign up for this newsletter now!
Senior Editor Denise Dubie guides you through the latest developments in management tools and services.
- Share/Email
- Tweet This
- Print
CA this week is making several announcements in two key technology areas for the company: security and management, and the slew of software upgrades has people talking (see slideshow).
Industry watchers and customers seem bullish that CA has recovered from any real or perceived setbacks the company suffered
earlier in the decade when accounting scandals wiped out the executive management team and caused talk of unsatisfied customers to escalate. The work CA has done over the
past few years, since CEO John Swainson took the helm, is winning over customers as well as industry watchers, who say there
was never any real threat that CA would go away.
"I don’t buy that the status of the big four [management vendors] is going to change substantially," says Andi Mann, research director at Enterprise Management Associates.
"CA went through a tough patch, but they bunkered down and got very serious about business, made smart acquisitions and spent
time and money to integrate products and reinvigorate themselves."
Some customers realize CA's corporate reputation was on the line for several years, but report they didn't feel the impact
in customer service or technology development. Harry Butler, IT project manager at Elbit Systems of America, a defense manufacturing
company in Fort Worth, Texas, dismisses talk of CA's comeback - mostly because in his opinion, the company never went away.
"I don't look at CA in terms of the internal politics. I've always wanted good service and technology from the company," he
says. "Since all the scandals, the customer support and service has only gotten better because they are listening more and
taking what customers say into account when developing products."
Butler says he is about to begin a beta deployment of one of the three new software applications CA introduced this week:
Software Compliance Manager. The application matches licenses to discovered software assets to determine compliance status
and ensure license uses aligns with license payments. The software can help companies identify under-used licenses and eliminate
potential cost and compliance problems due to inappropriate use of software licenses. CA also debuted Security Compliance
Manager and IT Process Manager applications.
Denise Dubie is senior editor with Network World.
Partner Content
Blue Stripe Software
www.bluestripe.com/
Improving Application Performance Troubleshooting
Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.
Download Whitepaper
Virtual Vigilance: Managing Application Performance in Virtual Environments
This paper highlights the impact of virtualization on application performance. "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."
Download Whitepaper
Application Service Requests: The Missing Link for Pragmatic ITSM
Forrester Research analyst Glenn O'Donnell and BlueStripe co-founder Vic Nyman discuss a breakthrough approach to application problem management. Learn the new approach for ITSM problem management, which provides: Rapid isolation of application slow-downs to specific components for quick problem resolution, 24/7 monitoring for proactive notification of potential issues before end users are impacted and much more.
Register for Webcast
Comment