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LandAmerica to track application, virtual system health with Netuitive

LandAmerica finds a way to provide both executives and technicians with a comprehensive view of the environment
Network/Systems Management Alert By Denise Dubie , Network World , 10/06/2008
Denise Dubie
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Senior Editor Denise Dubie guides you through the latest developments in management tools and services.

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As LandAmerica Financial Group worked to centralize and streamline company title and escrow systems, IT leaders at the real estate transaction services company realized an investment in performance management software might be necessary to provide both executives and technicians with a comprehensive view of the environment.

The challenge LandAmerica faced involved bringing together numerous distributed approaches to performance management together into one centralized dashboard that provided relevant data to both IT managers and executives wanting a quick glance at the state of their core applications and the systems supporting them. Ken Meszaros, vice president of global networks at LandAmerica in Glenn Allen, Va., evaluated products from Netuitive and Opnet in an attempt to find a tool that would aggregate data from multiple management systems.

Specifically, Meszaros says he wanted to be able to compare real-time end-user transactions against synthetic application performance metrics and operational information.

"We need to be able to bubble up the overall system health for an executive based on key performance indicators for our applications," Meszaros explains. "I found that Opnet offers a more detail-oriented troubleshooting tool and Netuitive offers the high-level statistical analysis and trending capabilities, which is what we needed."

After evaluation, he decided to implement Netuitive's software because it not only could pull data from the existing Citrix, HP and NetScout Systems products he had in place, but also because the software is able to learn behavior patterns and alert on anomalies. Meszaros says that helps his staff naturally develop a baseline and establish thresholds without extensive configuration.

"The software allows us to look at the upper and lower levels of trends without requiring us to spend a lot of time plugging that type of information into the software," he says. While Netuitive currently integrates with HP, the company is working at building integrations into NetScout software to provide Meszaros with the complete view he feels is needed.

"We are on the verge of deploying it at an enterprise level, we will be using it much more in the next three to six months, but we are going to need to pull information from Microsoft, HP, NetScout and more to really get the overall picture of system health we want," he says.

Denise Dubie is senior editor with Network World.

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