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When duty calls: IT pros do more with less

The economic turmoil is causing enterprise IT executives to reconsider spending
Network/Systems Management Alert By Denise Dubie , Network World , 10/13/2008
Denise Dubie
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The economic turmoil tormenting Wall Streeters is also trickling down to IT departments.

The recent deluge of financial failures is causing enterprise IT executives to reconsider spending on new investments and avoid hiring additional staff in the coming months. For instance, a CIO Executive Board survey of 50 IT leaders in September revealed that 61% are re-evaluating 2009 budget plans, 59% are putting nonessential IT projects on hold, 54% are re-evaluating IT project plans to conserve cash and 24% have introduced a hiring freeze in IT. (Listen to a podcast on how IT pros can better deal with the economic crisis here.) 

While CIOs brace themselves for an inevitable downturn, IT managers are being asked to fill the void that anemic IT budgets cannot. 

"As the economy squeezes, IT professionals are forced to wear more hats than they normally would. Systems administrators are also e-mail admins and virtualization experts while they dabble in PeopleSoft systems," says John Turner, director of networks and systems, Brandeis University in Waltham, Mass. "There are benefits to IT staff in that they learn a diverse set of skills, but the downside is that you can sometimes lose the luxury of planning because you have to focus on the task at hand."

The trend toward IT pros taking on more responsibilities started before the economy took a turn for the worst, according to some, and for many augmenting their job duties with additional tasks helps them go further in their careers.

Arun DeSouza, a director of strategic planning and security at Inergy Automotive Systems in Troy, Mich., says he has had the opportunity to fill dual, or hybrid, roles throughout the course of his career. He says he believes the evolution of his role in IT reflects the direction in which the entire industry is moving.

"As IT evolves to support customer focused services, it must respond effectively to the business demands of today," DeSouza says. "This has created a need for a cadre of IT managers and leaders who need to balance classical IT skills with broader based executive management skills."

For Craig Bush, network administrator at Exactech in Gainesville, Fla., filling multiple roles within IT over the years has enabled him to ascertain many skills and advance his career from a help desk support person to a full network administrator over the years.

Denise Dubie is senior editor with Network World.

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Comments (3)
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You do less with lessBy Anonymous on October 15, 2008, 2:57 pmWhile I commend all those IT people putting in the extra effort. They need to understand that they are downing grading their worth. If you’re a salaried employee,...

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More with lessBy Anonymous on October 17, 2008, 9:19 amYou can do that to a point, but, at some level you always run headlong into the rules of both economics and physics. That is when all you can do is do less, and...

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I see tremendous opportunity here...By Steve Henning on October 17, 2008, 5:55 pmI'm going to have to agree with the previous commenter who indicated that at some point with IT staff filling multiple roles you are going to run into the rules...

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Improving Application Performance Troubleshooting

Diagnosing why an application is slow is hard, at times taking days or weeks to isolate and resolve. This paper explains the challenges involved using current management tools, provides a 'wish list' for application management and analysis, and explains the need for an application system-wide approach that monitors entire applications, not components.

Download Whitepaper

Virtual Vigilance: Managing Application Performance in Virtual Environments

This paper highlights the impact of virtualization on application performance.  "Managing Application Performance in Virtual Environments" states: "Best-in-Class organizations are predominately taking actions around improving visibility across both physical and virtual systems, assessing the business impact of application performance and understanding interdependencies of applications in virtualized environments."

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