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BMC automates IT management for Italian music net

Italian entertainment company Dada.net deploys BMC BladeLogic software to automate processes, introduce cost efficiencies and maintain compliance.

Network/Systems Management Alert By Denise Dubie, Network World
February 24, 2010 07:07 AM ET
Denise Dubie
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Italian entertainment company Dada.net needed a way to manage more than 400 servers in Italy and the U.S. without increasing the team of 10 or so IT professionals dedicated to supporting the environment. Dada.net IT Director Fabbio Coatti says despite the organization’s preference for open source software, his search for the perfect tool kept bringing him back to IT management software maker BMC and its BladeLogic automation suite.

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“We were searching for a product that had several different characteristics, including being able to work in our environment that has open source software,” Coatti says. “We wanted something that allowed us to start using it without losing time to training and deployment. We also needed to have strong access controls and role-based administration, we need to know who is doing what. After a long and complex cost-benefit analysis, we decided on BladeLogic.”

Coatti says putting BMC BladeLogic in place helped him and his team reduce the time needed for configuration management tasks such as patching, updating and reporting from weeks or days to minutes. He adds that the software helps Dada.net IT keep all 400 server configurations consistent and compliant with regulatory and security requirements, which potentially protects the company from damaging and costly data breaches. And lastly BladeLogic automation software enables provisioning because it supports all of Dada.net’s operating systems, automating installation and configuration, Coatti explains.

BMC also represented the smoothest transition and integration with Dada.net’s existing environment, Coatti says. An advocate of open source software, such as MySQL, Coatti needed the new software to integrate with systems and software already in place.

“The introduction of BMC was smoother than expected because the BladeLogic product didn’t ask us to change the way we are used to work. It entered our environment without big troubles,” Coatti says. “When you introduce new software, one big risk is to have established procedures changed and sometimes not in a good way. With BMC, we didn’t have to change in a drastic way; it integrated easily. BMC didn’t place restrictions on the platform on which the software could run.”

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Schultz is a longtime IT journalist. You can email her or find her here.

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