- Steve Jobs is a man of a few words
- Internet routing blasts into space
- 15 free downloads to pep up your old PC
- IBM smartphone software translates 11 languages
- New attack fells Internet Explorer
Storage analyst Deni Connor focuses on storage, application and infrastructure management in this twice-weekly newsletter.
The column comes to you from the “Read it and Weep” collection.
Last Spring, brokerage firm Morgan Stanley said in court that problems in recovering e-mail evidence for a trial had resulted from human error and “other technical issues” having to do with the discovery process, and that it had not purposely hidden electronic evidence from the plaintiff suing them. Their opponents in the case felt differently, telling the judge that Morgan Stanley had purposely violated court orders by not turning over evidence that it requested, putting their case at a legal disadvantage.
The jury felt this “lapse” in technical expertise – whatever the reason – was no excuse, and socked the company with $850 million in punitive damages over and above the $600 million in compensatory damages already awarded.
These numbers are pretty big, even when compared to IT budgets, but the fact that such sums soar beyond anything your company will ever hope to make doesn’t let your IT team off the hook. When last summer I wrote my first warning about the new Federal Rules of Civil procedure, the responses from several readers indicated they were bummed but resigned – “if it happens… it happens, and there’s nothing we can do about it.”
Sorry folks, but it’s unlikely that attitude will hold up – not in court, and not with your legal department, which from this month onwards is likely to see IT as playing an integral part in the legal defense process, a part that has and must take responsibility for all electronically stored information. IT management, it seems, must be accountants during some hours - doing ROI and TCO analysis to justify purchasing - and a lawyer during some of whatever time is left.
And you thought it was all about the technology.
The key issues for IT managers appear to be the following: first, IT managers must be prepared to produce, organize and label all documents are kept in the usual course of business; second, be prepared to produce the information in a form or forms in which it is ordinarily maintained, or in a form or forms that are reasonably usable. A third point represents some good news - electronically stored information need only be produced in one form.
A fourth point should also be taken under consideration – my parents’ best efforts notwithstanding, I am not a lawyer. If you haven’t done so already, speak to yours.
Next time, once again we dash off a letter to Santa, based mostly on your complaints and insights over the past year. Stay tuned.
Deni Connor is principal analyst for Storage Strategies NOW.
Partner Content
www.bmc.com
Gartner 2009 Magic Quadrant for Job Scheduling
Gartner has positioned BMC CONTROL-M in the Leaders Quadrant of their "2009 Magic Quadrant for Job Scheduling." The report assesses the ability to execute and completeness of vision of key vendors in the marketplace. Read a full copy today, courtesy of BMC Software.
Download whitepaper
Dell's SMART Approach to Workload Automation
Read a compelling case study by EMA, Inc. to learn how Dell uses BMC CONTROL-M to cut cost and increase productivity with workload automation.
Download whitepaper
Workload Automation Cost Savings 2 Minute Video
A major computer manufacturer uses BMC CONTROL-M and just four people to schedule and run over 85,000 jobs every month. By switching to BMC CONTROL-M, they more than quadrupled the workload without adding a single staff member. See how in this 2-minute video overview.
Go to video
Comment